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Author Anyone use virgin media broadband?
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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20th Apr 12 at 18:17   View Garage View User's Profile U2U Member Reply With Quote

As above, moving house, new house is in fibre optic area with upto 100meg broadband
Is it any good was looking at the 60meg package
N3CRO
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Registered: 12th Apr 07
Location: Sandy, Bedfordshire
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20th Apr 12 at 18:19   View User's Profile U2U Member Reply With Quote

I'm on Virgin's 30Mb service.
I've never had more problems with an ISP and I've been on several.
Had the router reset itself then not connect for 30 mins a few times, had to have a engineer out to replace most of the wiring despite it only being 3 months old and the wireless cutting out or refusing to work altogther.
Oh and slow speeds at times too but not so bad that its been unusable.

[Edited on 20-04-2012 by TheNobleOne]
Dom
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Registered: 13th Sep 03
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20th Apr 12 at 18:45   View User's Profile U2U Member Reply With Quote

Unfortunately it is a bit like ADSL in that it's area dependant. So some UBR's (think ADSL/BT exchange) will be oversubscribed and/or local network will be in poor shape (although they are doing a lot of upgrades to UBR equipment). But most of the problems now are down to the 'Superhub' combined modem/router which unfortunately is the only modem you can have (i use an older Cisco modem) now, although there is a 'router-bypass' (allows you to use your own router) which helps.

Generally though, if you're in a decent area then you can expect a decent service.

I'm in the sticks a little and in the 10+ years of having cable, it's been rock solid (can count the issues on one hand) with the connection always (near enough) providing the quoted speed.

Bet is to get on the VM forums and Cableforum.co.uk forums (good place for advice/info/help etc), search for your postcode/area and see what crops up.
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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20th Apr 12 at 18:53   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by TheNobleOne
I'm on Virgin's 30Mb service.
I've never had more problems with an ISP and I've been on several.
Had the router reset itself then not connect for 30 mins a few times, had to have a engineer out to replace most of the wiring despite it only being 3 months old and the wireless cutting out or refusing to work altogther.
Oh and slow speeds at times too but not so bad that its been unusable.

[Edited on 20-04-2012 by TheNobleOne]


Sounds a nightmare

And cheers Dom I will have a nosey around
chris_uk
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Registered: 8th Jul 03
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20th Apr 12 at 18:55   View Garage View User's Profile U2U Member Reply With Quote

Ive got the 30meg package and ive had no problems.

I did have a wireless problem but solved that by changing the wireless channel.

Not had a prob since
IvIarkgraham
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Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
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20th Apr 12 at 19:13   View Garage View User's Profile U2U Member Reply With Quote

my mums is constantly not working
noshua
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Registered: 19th Nov 08
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20th Apr 12 at 19:18   View User's Profile U2U Member Reply With Quote

As Dom said, depends on area like all internet services.

I'm in the same boat as Dom, the only fault we had was when my dad replaced the power supply with one he had lying about, which caused pages to load extremely slow (BBC took about 1 minute), my dads fault, they came out next day and replaced it. That was way back with NTL though, no problems since.

edited as I forgot to finish my sentance

[Edited on 20-04-2012 by noshua]
richardworrall
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Registered: 20th Sep 05
Location: Derby
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20th Apr 12 at 21:00   View Garage View User's Profile U2U Member Reply With Quote

Can't fault the service I've had in Derby. 2 years solid 10mb never faulted, never had to call.
VegasPhil
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Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
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20th Apr 12 at 21:03   View Garage View User's Profile U2U Member Reply With Quote

Best Broadband I have ever had.


Corsa 2.0 16v Vegas - Sold
Adam_B
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Registered: 13th Dec 00
Location: Lancashire
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20th Apr 12 at 21:40   View User's Profile U2U Member Reply With Quote

parents have virgin media at home, had it for years since it was blueyonder. Very very rare that it goes down, excellent service.
AlunJ
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Registered: 3rd Apr 07
Location: Newport
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20th Apr 12 at 22:58   View User's Profile U2U Member Reply With Quote

They won't even put a cable down to my house despite the last cabled house being all of 500yds away?
Graham88
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Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
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20th Apr 12 at 23:02   View User's Profile U2U Member Reply With Quote

Got 50mb at home, used to have 2mb, only problems was slow Internet and low signal as I was far away. Now we're on 50mb and I'm wired and it's fucking awesome, it's so fast. Has its slower moments but it's still faster than most Internet I've used
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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20th Apr 12 at 23:21   View Garage View User's Profile U2U Member Reply With Quote

Ordered
noshua
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Registered: 19th Nov 08
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20th Apr 12 at 23:45   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by AlunJ
They won't even put a cable down to my house despite the last cabled house being all of 500yds away?


You can get in touch with them via the VM / CableForum forums and see if they will "piggyback" the cable then for the last ~500 yards use the copper phone lines...

EDIT: Col, did you go through a cash back service? £62.36 available

http://www.topcashback.co.uk/virgin_media/

[Edited on 20-04-2012 by noshua]
AlunJ
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Registered: 3rd Apr 07
Location: Newport
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21st Apr 12 at 06:03   View User's Profile U2U Member Reply With Quote

Been in touch with them. They won't do anything, there's been a local petition and all sorts and they come and survey it and say no again fibre optic bt soon anyway
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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21st Apr 12 at 07:56   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by noshua
quote:
Originally posted by AlunJ
They won't even put a cable down to my house despite the last cabled house being all of 500yds away?


You can get in touch with them via the VM / CableForum forums and see if they will "piggyback" the cable then for the last ~500 yards use the copper phone lines...

EDIT: Col, did you go through a cash back service? £62.36 available

http://www.topcashback.co.uk/virgin_media/

[Edited on 20-04-2012 by noshua]


Ahh crap didn't even think to check
Chris F
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Organiser: East Anglia
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Registered: 26th Dec 05
Location: Newmarket Drives: Escort Van 1.8
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24th Apr 12 at 18:02   View Garage View User's Profile U2U Member Reply With Quote

Love the 50mb at the gfs flat
fred7
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Registered: 17th May 04
Location: Rugeley, Staffordshire
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24th Apr 12 at 18:29   View User's Profile U2U Member Reply With Quote

Ive got the 30mb everytime i check its hittin 28.6mb or higher. Not had no problems but where i live is the old school fibre optic so its reliable. Defo would recommend

 
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