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Author iphone problem
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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19th Jun 12 at 19:23   View User's Profile U2U Member Reply With Quote

never had this before, but basically its making no sound. nothing when unlocking or locking the phone, no ringer, no text alerts.

when i press buttons on side of the phone that usually bring up the ringer icon in the centre of the phone with a bar under it, the bar isn't there at all. can't adjust it. if i go to sound settings, i can see the ringer, can slide it to the top, it makes the ring tone etc, then go back to lock phone and no sound. there is nothing plugged into it, started doing this a couple of hours ago.
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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19th Jun 12 at 19:24   View User's Profile U2U Member Reply With Quote

just plugged it in, making no noise when charging etc either as it normally beeps. can set it on vibrate only with the silent slider, switch it back it displays ringer with no adjustment in it again.
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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19th Jun 12 at 19:26   View Garage View User's Profile U2U Member Reply With Quote

tried resetting?
hold lock button and home button until phone goes off and apple logo appears again.
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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19th Jun 12 at 19:27   View User's Profile U2U Member Reply With Quote

yeah re set it a couple of times. makes an unlock sound then nothing again.



see pic of ringer icon I'm on about? usually there is a bar under it where it adjusts the volume, there is nothing.
Sam
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Registered: 24th Dec 99
Location: West Midlands
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19th Jun 12 at 19:39   View User's Profile U2U Member Reply With Quote

Does your iPhone have a passcode?
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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19th Jun 12 at 19:39   View User's Profile U2U Member Reply With Quote

no?
Sam
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Registered: 24th Dec 99
Location: West Midlands
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19th Jun 12 at 19:50   View User's Profile U2U Member Reply With Quote

OK, just I heard of someone having the same problem when theirs had a passcode.

I assume if you try to watch a YouTube video for example you can't move the slider to hear any sound?
Sam
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Registered: 24th Dec 99
Location: West Midlands
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19th Jun 12 at 19:51   View User's Profile U2U Member Reply With Quote

Also - take a look at this and see if that helps?
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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19th Jun 12 at 19:52   View User's Profile U2U Member Reply With Quote

there is no slider for sound on youtube, or the iPod function just had a check then. wtf.
Nic Barnes
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Location: nowhere near ginger people
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19th Jun 12 at 20:37   View User's Profile U2U Member Reply With Quote

could be a mute button failure?
Sam
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Location: West Midlands
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19th Jun 12 at 20:44   View User's Profile U2U Member Reply With Quote

Did you look at the link I posted?

http://support.apple.com/kb/TS1205
Nic Barnes
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Location: nowhere near ginger people
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19th Jun 12 at 20:46   View User's Profile U2U Member Reply With Quote

yep. it does ring however.
Sam
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Location: West Midlands
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19th Jun 12 at 20:51   View User's Profile U2U Member Reply With Quote

Plugged in some headphones?
ed
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Registered: 10th Sep 03
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19th Jun 12 at 20:57   View User's Profile U2U Member Reply With Quote

There's a little switch in the bottom of the headphone jack, if you spill snakebite down the inside of your phone then it gets stuck down and stops the earpiece working properly. Plug and unplug some headphones into the jack rapidly to try and budge it, some IPA electronics cleaning stuff can also fix it.
jay26
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Registered: 22nd Feb 08
Location: North Lincolnshire
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19th Jun 12 at 21:26   View User's Profile U2U Member Reply With Quote

It sounds like its stuck in headphone mode, plug them in and out a few times it should sort it out
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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19th Jun 12 at 21:43   View User's Profile U2U Member Reply With Quote

tried that as soon as i plug headphones in have a ringer level option, remove it goes. smashed them in and out many times, no change. ffs.
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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20th Jun 12 at 06:49   View User's Profile U2U Member Reply With Quote

Done nothing and it's working fine this morning. Weird.
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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20th Jun 12 at 08:57   View User's Profile U2U Member Reply With Quote

And now it's stopped again. Might make use of the insurance money i pay and get it sorted.
ed
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Registered: 10th Sep 03
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20th Jun 12 at 08:58   View User's Profile U2U Member Reply With Quote

How old is it? Take it to Apple and get it sorted - if it's out of warranty then it'll be £120 max.
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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20th Jun 12 at 09:31   View User's Profile U2U Member Reply With Quote

2 years old ed. contract is just up for renewal.
Sam
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Registered: 24th Dec 99
Location: West Midlands
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20th Jun 12 at 10:12   View User's Profile U2U Member Reply With Quote

Can you still make and receive calls on it?
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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20th Jun 12 at 11:37   View User's Profile U2U Member Reply With Quote

Will be the ringer unit at the bottom of the phone.

I can fix no problem if u wish.
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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20th Jun 12 at 11:40   View User's Profile U2U Member Reply With Quote

reading again- mute button failure.

does it play music ok and people can hear you when u make calls? no problem with reception?




[Edited on 20-06-2012 by Munchie]
Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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20th Jun 12 at 12:35   View User's Profile U2U Member Reply With Quote

Yeah no problems with calls. It still rings with sound just keypad text alerts etc nothing. Alarm clock still works which is handy.
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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20th Jun 12 at 12:38   View User's Profile U2U Member Reply With Quote

My iPad did this. I had to assign the slide switch to be used to lock the screen, turn off iPad, back on then change switch to make it silence it and it's worked since.

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