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Author Laptop issue
fiestakidda
Member
Registered: 23rd Oct 02
Location: Darlington (Come On Boro)
User status: Offline
18th Oct 12 at 18:47   View User's Profile U2U Member Reply With Quote
I've had my laptop for just under a year now and recently it's started acting up. When i leave it for longer than 10 mins the operating system becomes unresponsive.

The mouse moves and I can double click programs but nothing opens. Websites don't open and when I click the windows symbol to shut down that freezes.

I have to hold the power button down to turn it off.

Any ideas what I can do to fix this?
LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
18th Oct 12 at 18:58   View User's Profile U2U Member Reply With Quote
got a virus scanner? buy a mac
nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
18th Oct 12 at 19:26   View User's Profile U2U Member Reply With Quote
As lee said, got Avast/AVG etc?

What make laptop is it?
fiestakidda
Member
Registered: 23rd Oct 02
Location: Darlington (Come On Boro)
User status: Offline
18th Oct 12 at 19:51   View User's Profile U2U Member Reply With Quote
I've already got avast on it and have from the day I bought it.

The laptop is a DELL XPS
nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
18th Oct 12 at 20:15   View User's Profile U2U Member Reply With Quote
Restart your laptop and press F8 when you see the Dell logo. then go Safe Mode with Networking. Go onto the net and search for Anti-Malware. Download that (free), and run a scan (in safe mode). Then see what happens.

Edit; to say scan in safe mode.

[Edited on 19-10-2012 by nathy_87]
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
18th Oct 12 at 20:24   View Garage View User's Profile U2U Member Reply With Quote
id just back what you want up and format and reinstall it tbh
Hammer
Member
Registered: 11th Feb 04
User status: Offline
18th Oct 12 at 23:17   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by fiestakidda
When i leave it for longer than 10 mins the operating system becomes unresponsive.

Any ideas what I can do to fix this?


Don't leave it for 10 mins.
pow
Premium Member

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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
19th Oct 12 at 08:02   View Garage View User's Profile U2U Member Reply With Quote
What nathy said but scan in safe mode.
nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
19th Oct 12 at 09:17   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
What nathy said but scan in safe mode.


Edited

[Edited on 19-10-2012 by nathy_87]

 
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