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Author Citylink
Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
21st Nov 12 at 18:04   View User's Profile U2U Member Reply With Quote
I'm getting my faulty phone picked up by citylink tomorrow at the request of my insurance company. However it wasn't until the call ended that I realised she didn't give me an address. Is it just a case of citylink already knowing where it's going to and that they'll have the label/address?
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
21st Nov 12 at 18:06   View User's Profile U2U Member Reply With Quote
Call back up and ask? Best to play it safe
Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
21st Nov 12 at 18:08   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Generation
Call back up and ask? Best to play it safe
yeah you're right
Twiggy
Member
Registered: 15th Oct 04
User status: Offline
21st Nov 12 at 18:10   View User's Profile U2U Member Reply With Quote
Dont get called shittylink for nowt!
neil h
Member
Registered: 28th Sep 06
User status: Offline
21st Nov 12 at 19:50   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Generation
Call back up and ask? Best to play it safe


This tbh. They'll probably send a prepaid/addressed envelop (that's what orange did when I sent my phone back under warranty) but its best to check just in case.
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Offline
21st Nov 12 at 19:54   View Garage View User's Profile U2U Member Reply With Quote
Who booked it?

So long as it has the LY or LZ number it'll have the two addresses in the tracking information.
Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
21st Nov 12 at 20:42   View User's Profile U2U Member Reply With Quote
Phoned back and it's all good. The citylink person will sort it when he collects it.

 
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