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Author Collect+ - peoples experiences?
deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
12th Mar 13 at 20:20   View User's Profile U2U Member Reply With Quote
I've returned a few things to Chain Reaction Cycles via Collect+ on a number of occasions. Simple process and no queuing at the local corner shop - but this has a companies mailing address on so they have some kind of responsibility.

I've sold something and need to send it but Royal Mail is a tad more expensive than I thought, with Collect+ being considerably cheaper. But a lot of forums on eBay say to avoid Collect+ like the plague because things don't get delivered and often stay in transit for ages.

Opinions?
Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
12th Mar 13 at 20:21   View User's Profile U2U Member Reply With Quote
Haven't used them personally, but I'd imagine you get what you pay for.
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
12th Mar 13 at 20:28   View User's Profile U2U Member Reply With Quote
It's only marginally more expensive. But Collect+ does seem to be used by a lot of brands so can't be that bad!

1.2kg packet.

Royal Mail 1st Class Recorded - £6.55

Collect+ Jiffy Bag up to 2kg with signature - £4.99
Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
12th Mar 13 at 20:52   View User's Profile U2U Member Reply With Quote
Only thing with these courier people is that they're paying monkeys peanuts to do the leg work. So people just don't give a shit about it.

Not saying that all the people who'd handle your packet at RM will care either btw, but people like Hermes etc... Use morons who have their own van/car. and I am biased being a postman and all.
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
12th Mar 13 at 20:53   View User's Profile U2U Member Reply With Quote
I only sold the thing for £35 inc. postage so I think 1) lesson learnt 2) for the sake of a few quid I'd rather have some reassurance it will get there and Royal Mail have never let me down.
Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
12th Mar 13 at 20:55   View User's Profile U2U Member Reply With Quote
Did you get them suggested through parcel2go.com? They'll find you the cheapest option
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
12th Mar 13 at 20:57   View User's Profile U2U Member Reply With Quote
No, I just knew of Collect+.

Parcel2go is either that or MyHermes. Both get poor reviews with regard to reliability.

At least with RM I can use my PayPal dosh and print the postage label online, providing mums kitchen scales are accurate!
_Allan_
Member
Registered: 24th Mar 04
User status: Offline
12th Mar 13 at 21:16   View User's Profile U2U Member Reply With Quote
Used them a fair bit via M&M direct and never had an issue.
Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
12th Mar 13 at 22:16   View User's Profile U2U Member Reply With Quote
Collect+ is linked to yodel...
deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
12th Mar 13 at 22:17   View User's Profile U2U Member Reply With Quote
'nuff said aye?!

haha.
antnee
Member
Registered: 30th Dec 07
Location: Cov Drives: Clio 197
User status: Offline
12th Mar 13 at 22:30   View User's Profile U2U Member Reply With Quote
Used them about 10 times now, not had a problem except for some shite packaging cardboard I used, but they sorted the claim out and I had a cheque in less than 2 weeks.

Will be using them for anything small.
Shelly
Premium Member

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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
User status: Offline
13th Mar 13 at 14:34   View Garage View User's Profile U2U Member Reply With Quote
I think I have done an Amazon return this way.

Just packed it up, dropped it off at the petrol station, gave me a receipt.

Quite simple
ChrisBoom
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Registered: 6th Dec 06
Location: Highland
User status: Offline
13th Mar 13 at 14:58   View User's Profile U2U Member Reply With Quote
Sent an ebay item using it, easy from my end! Turned up in the quoted time, and cheap. That'll do me.
ChazSXi
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Registered: 26th Jan 03
User status: Offline
13th Mar 13 at 16:29   View User's Profile U2U Member Reply With Quote
I use it all the time, easy service, can do via eBay checkout also
Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
13th Mar 13 at 16:38   View User's Profile U2U Member Reply With Quote
I have used them many times

Sent some rear lights for £5 and also a printer for £5 !!
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
13th Mar 13 at 18:28   View User's Profile U2U Member Reply With Quote
Hmmm cheers
Rich H
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Registered: 26th Oct 05
Location: West Sussex Drives: E46 M3
User status: Offline
13th Mar 13 at 18:50   View User's Profile U2U Member Reply With Quote
Never had a problem with them myself, but then I've also never had a problem with MyHermes or Yodel of which people on here always complain about too
deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
13th Mar 13 at 22:04   View User's Profile U2U Member Reply With Quote
Yeah Yodel has always been spot on for me. Although I get everything delivered to work and so there is no side gate to chuck it over

UK Mail were cheeky bastards the other week claiming they left a card as no-one was in. The office was open and we don't have a letter box

 
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