3CorsaMeal
Member
Registered: 11th Apr 02
User status: Offline
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Good afternoon people of Offday, i have a little story to tell and its actually quite crap.
I like to email people, mainly because i can be a keyboard warrior, but just had an example of why its better.
I phoned up a place months ago to order bits for the car, mainly to make sure they had them in stock as i needed them asap before a bank holiday weekend. Basically all went wrong and got messed about, didn't get the bits in time, felt i was lied to.
Am having dealings with the company again and now i can't find any record of what went on before, because it all happened on the phone.
Whereas if i'd been a keyboard warrior or a man from the internet with a keyboard i would have detailed records of what was warriored.
+1 for the keyboad 
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Kyle T
Premium Member
Registered: 11th Sep 04
Location: Selby, North Yorkshire
User status: Offline
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I always prefer to email at work, does my head in when somebody replies to an email using a telephone.
Lotus Elise 111R
Impreza WRX STi
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3CorsaMeal
Member
Registered: 11th Apr 02
User status: Offline
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Telephone warriors
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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I'm the same. My mortgage broker does my head in, you email him and he rings back.
Frustrates the hell out of me as that means there's a a break in the papertrail.
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RichR
Premium Member
Registered: 17th Oct 01
Location: Waterhouses, Staffordshire
User status: Offline
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quote: Originally posted by Kyle T
I always prefer to email at work, does my head in when somebody replies to an email using a telephone.
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Fonz
Premium Member
Registered: 12th May 06
Location: Newbury, Berks
User status: Offline
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quote: Originally posted by Robin
I'm the same. My mortgage broker does my head in, you email him and he rings back.
Frustrates the hell out of me as that means there's a a break in the papertrail.
i get this with a friend, he'll always ring after a text, if i wanted to chat i'd have called him. what puts the cherry on the top he will ring whenever and wherever he is, often on his awful hands free system in his car!
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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Weirdos.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote: Originally posted by Nic Barnes
Weirdos.
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Gary
Premium Member
Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
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quote: Originally posted by Nic Barnes
Weirdos.
Is phoning people part of your mentally demanding job? Bet your awesome at using the phone. I know i wish i was, just can't figure out which way up it goes, might nip into Kwikfit and see if the storeman can help me out.
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Tommy
Member
Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
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Do both, E-mail what u want and then phone to bring it to their attention. If they tell you on the phone ask them to put it in an e-mail to you.
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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I prefer email
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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I once emailed sky to cancel some stuff after it said I was able to email. They then replied telling me I needed to phone up 
Why allow it on your website then? retards!
Also, emailing is free and doesn't require being put on hold. I ended up being put on hold for 20 minutes listening to some god awful music and had to put the phone down and ring back the next day.
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Baskey
Member
Registered: 31st May 06
User status: Offline
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I always phone, never have problems
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nibnob21
Premium Member
Registered: 16th May 10
Location: South Derbyshire
User status: Offline
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Prefer having a proper record of things so generally I email. Don't want to sound racist but I don't like calling up some companies who you know are going to have someone on the other end of the line that you just cannot understand a word of what they're saying.
MX5 Project Thread
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Thats not racist at all, it's perfectly reasonable to expect the person representing the company to have a good grasp of the english language, especially when the company is supplying it's product to british people.
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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NU, Gamestation and Nespresso we made notes on accounts after a telephone call that warranted it.
Anyone that does not make notes on a customer's account should not be in the job.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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quote: Originally posted by Gary
quote: Originally posted by Nic Barnes
Weirdos.
Is phoning people part of your mentally demanding job? Bet your awesome at using the phone. I know i wish i was, just can't figure out which way up it goes, might nip into Kwikfit and see if the storeman can help me out.
it is actually yes you cunt
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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quote: Originally posted by Nath
quote: Originally posted by Nic Barnes
Weirdos.
i just find it very odd that people will go out of their way not to actually talk to people i enjoy talking to many different people and people i dont know, never had a problem with it.
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Ben J
Member
Registered: 31st Jan 05
Location: Cheshire
User status: Offline
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My NVQ students annoy me because they don't answer calls.
I call them, they don't answer, so I text them and get a response in 5 seconds.
So then I call them straight away....again no answer. So I end up trying to explain stuff via txt.
The I get text responses like "gd gd x"
So I rock up at next appointment and they've done fuck all because they "didn't understand what they had to do"
WELL FUCKING ANSWER THE PHONE THEN.
 
[Edited on 20-06-2013 by Ben J]
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Gary
Premium Member
Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
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quote: Originally posted by Nic Barnes
it is actually yes you cunt
Thanks for clarifying that for me
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Hammer
Member
Registered: 11th Feb 04
User status: Offline
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Only socially retarded people fully prefer communicating via e-mail.
That being said I don't like the phone either, especially for personal stuff.
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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+1 for the keyboad.
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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deal on the phone, request confirmation in the form of an email. best way ive found.
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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quote: Originally posted by Hammer
Only socially retarded people fully prefer communicating via e-mail.
That being said I don't like the phone either, especially for personal stuff.
I'm a complete social retard I hate answering the phone, especially at work.
I'm currently getting quotes off tradesman for tiling and I've requested everything in writing because I want complete 'paper' trail for if/when they try it on
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RichR
Premium Member
Registered: 17th Oct 01
Location: Waterhouses, Staffordshire
User status: Offline
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quote: Originally posted by Hammer
Only socially retarded people fully prefer communicating via e-mail.
That being said I don't like the phone either, especially for personal stuff.
I have no issue with speaking to people on the phone but an email creates a paper trail and the amount of fuckwits who will screw you over if you don't have identifiable documentation means email is the way forward; especially with read receipts on
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