Why are t40 bits excluded from lifetime warranty? - Corsa Sport - for Vauxhall and Opel Corsa B, Corsa C and Corsa D

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am4nf

Member

Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline

8th Aug 13 at 13:26

Brand new sealey bit set n snapped a t40 first go

am4nf

Member

Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline

8th Aug 13 at 16:39

Anyone else had this problem when removing a corsa subframe?

mattievRS

Member

Registered: 20th May 06
Location: Leicester
User status: Offline

8th Aug 13 at 16:55

my halfords ones arent! Had them all replaced at some point over the last 5 years.

mattant

Member

Registered: 19th Jun 10
Location: South Yorkshire
User status: Offline

8th Aug 13 at 17:31

Well if they keep breaking that's why

Sean

Member

Registered: 14th Sep 10
Location: Eastbourne, BN23 7AZ
User status: Offline

8th Aug 13 at 17:37

My snap on ones are covered

am4nf

Member

Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline

8th Aug 13 at 18:06

is sealey a shit make?

AndyCorsaSport

Member

Registered: 12th Feb 06
Location: Horsforth, West Yorkshire
User status: Offline

8th Aug 13 at 18:10

Not the best. They do some ok stuff though.

Graeme

Premium Member

Registered: 26th Jul 04
Location: Northampton
User status: Offline

8th Aug 13 at 20:17

Didnt think sealey had a warranty at all.

Not the best stuff any way really. I use mainly mac, teng, britool and some snap on.

ShEp

Member

Registered: 9th Aug 05
Location: Dingwall, Highland
User status: Offline

8th Aug 13 at 20:34

I have sealy torx and they're covered.

Think your dealer is having you on.

Jimbothebarbarian

Member

Registered: 19th Apr 07
Location: Cumbria..........drunk..
User status: Offline

8th Aug 13 at 20:59

quote:
Originally posted by am4nf
Brand new sealey bit set n snapped a t40 first go

Not fit for purpose, see sales of goods act. Simple.

Generation

Member

Registered: 7th Jul 09
Location: Essex
User status: Offline

8th Aug 13 at 21:03

That's a bit of a vague law, people like to chuck around quoting just that part at people in shops, trying to act clever.

Just buy another make

Jimbothebarbarian

Member

Registered: 19th Apr 07
Location: Cumbria..........drunk..
User status: Offline

8th Aug 13 at 21:12

quote:
Originally posted by Generation
That's a bit of a vague law, people like to chuck around quoting just that part at people in shops, trying to act clever.

Just buy another make

Not chucking anything around trying to look clever at all. If you buy something that isn't fit for purpose you're within your rights are you not to get your money back?

Worked for me several times and also took the time to go through small claims court when some clever shit manager won't play fair, also with great success.

click here for info

baza31

Member

Registered: 19th Apr 03
Location: yorkshire
User status: Offline

9th Aug 13 at 00:26

As if you could be arsed taking a firm to court over a torx bit.

jrdn7

Member

Registered: 14th Feb 11
Location: Ireland
User status: Offline

9th Aug 13 at 03:27

Something to do with being used on brake callipers, usually the bolts on these are held in with locktite & chances are this will snap the T40 bit on you.

Ian

Site Administrator

Registered: 28th Aug 99
Location: Liverpool
User status: Online

9th Aug 13 at 06:18

quote:
Originally posted by Generation
That's a bit of a vague law, people like to chuck around quoting just that part at people in shops, trying to act clever.

Just buy another make

I disagree with that, surely it should last longer than that?

In most cases you won't need to because a retailer will be aware that you can't sell things that break the first time you use them. But the law supports you, why not employ it?

Not suggesting he goes barrelling in quoting bits of it btw. Just don't accept that.

gazza808

Member

Registered: 30th Jun 08
Location: Peterborough
User status: Offline

9th Aug 13 at 07:11

When I broke something like that from sealey their excuse for not replacing it/refunding etc was I might of been using a 10foot breaker bar on my 6mm Allen key socket.... Morons. Bought a super cheap set from motorfactors next door and it's put up with more shit then it should for years now.

Lesson learned.

Jimbothebarbarian

Member

Registered: 19th Apr 07
Location: Cumbria..........drunk..
User status: Offline

9th Aug 13 at 07:19

quote:
Originally posted by baza31
As if you could be arsed taking a firm to court over a torx bit.

That's the whole point, if you take something back and the smart arse shop owner/management tell you to do one. Quickly fill a claim in online, pay a fee and a strangely persuasive court summons lands on the doorstep /head office.

Suddenly you're taken seriously and they will bend over backwards to rectify your outstanding 'issues'

Generation

Member

Registered: 7th Jul 09
Location: Essex
User status: Offline

9th Aug 13 at 07:33

I sounded harsher than I meant to be,
I apologise.

My point was agreeing with gazza above, a lot of firms
Will do it to avoid agro, keep customer etc.
I also agree it should last a lot loner of course. Hassle of getting it replaced when its getting swapped for an identical one, which will probably do the same.

am4nf

Member

Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline

9th Aug 13 at 10:44

quote:
Originally posted by ShEp
I have sealy torx and they're covered.

Think your dealer is having you on.

Everything bar the t40 is covered

and jrdn they emailed me saying that and that they might suffer regular abuse but ive emailed back saying it wasnt anywhere near a ford braking system and that surely as it was the first time I used it there must be some sort of exception

ThatWayneBloke

Member

Registered: 9th Aug 13
User status: Offline

10th Aug 13 at 19:06

I work at a parts place, and I'm sure I've seen that t40's are excluded from sealey's warranty. I think the main reason is that bolt does fiesta, escort and Mondeo wishbone bolts among others, which are known to be an absolute pig. Most garages just cut the bolts to save time.

ThatWayneBloke

Member

Registered: 9th Aug 13
User status: Offline

10th Aug 13 at 19:08

To be fair though, to keep the customer happy I'd just give him a new one. That way he's more likely to come back for discs/pads etc. It just makes good business sense.

Ben G

Member

Registered: 12th Jan 07
Location: Essex
User status: Offline

10th Aug 13 at 20:09

quote:
Originally posted by Jimbothebarbarian

quote:
Originally posted by baza31
As if you could be arsed taking a firm to court over a torx bit.

That's the whole point, if you take something back and the smart arse shop owner/management tell you to do one. Quickly fill a claim in online, pay a fee and a strangely persuasive court summons lands on the doorstep /head office.

Suddenly you're taken seriously and they will bend over backwards to rectify your outstanding 'issues'

The fee would cost more than buying a new t40 torx bit would

mattievRS

Member

Registered: 20th May 06
Location: Leicester
User status: Offline

11th Aug 13 at 11:39

quote:
Originally posted by mattant
Well if they keep breaking that's why

Typical bellend comment.

All being 2 torx bits over 5 years. Wish i was you and had unbreakable tools....you're my hero.

[Edited on 11-08-2013 by mattievRS]

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