Dean_H
Member
Registered: 19th May 02
Location: Rhondda Cynon Taff
User status: Offline
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The website is like a year out of date so i spent £1.50+ in call charges for the catalouge and it still aint here yet ! how long am i being expected to wait?
another question... is this company safe http://www.leicestermotorfactors.co.uk as i was gonna order summing with them over the phone but i put it off as i have some hard earned $$$ in my acccount 
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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The cost of the call covers postage, it doesn't pay for staff to process the requests and take the catalogues to the post office.
They're getting done at a rate of about 50 a week, so if you've been waiting that long then yours should go out in the next day or so.
Apologies for the delay, but if more effort was put into sending out the catalogues then people would complain that no-one answers the phone 
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Dean_H
Member
Registered: 19th May 02
Location: Rhondda Cynon Taff
User status: Offline
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No problem joff as long as i get it in the end. I was worrying that they wont understand my "WELSHY" accent and delete the message that was on the machine
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big eck
Member
Registered: 20th Apr 03
Location: Tullibody. Drives - Audi B8 S4 & Fiesta Zetec-S
User status: Offline
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quote:
Originally posted by Joff
The cost of the call covers postage, it doesn't pay for staff to process the requests and take the catalogues to the post office.
They're getting done at a rate of about 50 a week, so if you've been waiting that long then yours should go out in the next day or so.
Apologies for the delay, but if more effort was put into sending out the catalogues then people would complain that no-one answers the phone
Just a thought m8 but if your that busy why not employ more people?
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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LOL
Did you leave your postcode? You'd be surprised how many people spend ages spelling out things like "L O N D O N" and miss off a postcode!!
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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quote:
Originally posted by big eck
quote:
Originally posted by Joff
The cost of the call covers postage, it doesn't pay for staff to process the requests and take the catalogues to the post office.
They're getting done at a rate of about 50 a week, so if you've been waiting that long then yours should go out in the next day or so.
Apologies for the delay, but if more effort was put into sending out the catalogues then people would complain that no-one answers the phone
Just a thought m8 but if your that busy why not employ more people?
I'm an employee, not an employer. Probably a good job I don't get involved in recruitment, otherwise I'd have the Adult Channel girls packing the catalogues themselves 
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big eck
Member
Registered: 20th Apr 03
Location: Tullibody. Drives - Audi B8 S4 & Fiesta Zetec-S
User status: Offline
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Oh by the way I bought bonnet struts off you at max P, there now on and look much better, more convenient too.
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Thoday
Member
Registered: 12th Jan 03
Location: Drove kitted corsa b now standard corcs c exclusiv
User status: Offline
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if u wana pvd catalogue i have 2!!
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Dean_H
Member
Registered: 19th May 02
Location: Rhondda Cynon Taff
User status: Offline
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Yes i did leave my postcode cause it reminded me at the start of the message.
Thanks charlie but i should have one before long, shouldnt i joff 
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SLSXi
Member
Registered: 28th May 02
Location: Widnes, Cheshire
User status: Offline
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i remember someone saying you get one free with the latest issue of Total Vaux??
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vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
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I nicked mine from Total vauxhall
Thanks Joff
[Edited on 24-07-2003 by vibrio]
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Thoday
Member
Registered: 12th Jan 03
Location: Drove kitted corsa b now standard corcs c exclusiv
User status: Offline
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u got one free at max flower
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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I have 20,000 copies in full view by my desk 
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Colin.S
Member
Registered: 19th Oct 02
User status: Offline
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I got mine from off a nice young lady at billing.
Its a shop on a shop. 
I cant remember seeing that sign above the door.
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vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
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quote:
Originally posted by Joff
The cost of the call covers postage, it doesn't pay for staff to process the requests and take the catalogues to the post office.
They're getting done at a rate of about 50 a week, so if you've been waiting that long then yours should go out in the next day or so.
Apologies for the delay, but if more effort was put into sending out the catalogues then people would complain that no-one answers the phone
I found it easy to get through the other day when I just wanted a chat
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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its a shop.
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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quote:
Originally posted by Colin.S
I got mine from off a nice young lady at billing.
Its a shop on a shop.
I cant remember seeing that sign above the door.
It's there!! Come over and see it for real!! 
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AJP
Member
Registered: 8th Sep 02
Location: Third roof tile on the left
User status: Offline
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I sent off for a catalouge from potn, months ago. I paid my dollars and the dam thing still aint arrived, i totally forgot about it until now.
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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quote:
Originally posted by Colin.S
I got mine from off a nice young lady at billing.
Ah, the lovely Ellen 
How's the Tippy doing Colin?
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Colin.S
Member
Registered: 19th Oct 02
User status: Offline
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I need to pop up for a few more bits so i'll check when i visit
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Colin.S
Member
Registered: 19th Oct 02
User status: Offline
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quote:
Originally posted by Joff
quote:
Originally posted by Colin.S
I got mine from off a nice young lady at billing.
Ah, the lovely Ellen
How's the Tippy doing Colin?
As new mate, never used
I hate working weekends have to take holiday to do things like paintball, shows, ect......
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luca2020
Member
Registered: 26th May 02
Location: Maidstone, Kent
User status: Offline
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lol i got mine free in total vauxhall
pvd are good at answereing phones when ever i call, and i got my coilovers pretty much straight away, i think it was 2 days, quality service!
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Redcorsa69
Member
Registered: 21st Sep 02
Location: Rotherham
User status: Offline
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should have gone to MPL they had a stall there!!
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Dan B
Member
Registered: 25th Feb 01
User status: Offline
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Well, it took me slightly longer than I'd hoped to get them fitted, but the morettes/indicators that PVD nicely sent out in the post to me (very quickly) are now on the car!
I'd order a catalogue, but with a £3k credit card bill, I'd be way too tempted to make that debt much worse! Might pick one up at Trax!
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Vicki
Member
Registered: 20th Nov 00
Location: Oxfordshire
User status: Offline
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As i'm sure you can imagine, after the catalogue hit the selves with total vauxhall a couple of weeks ago, the amount of daily phone calls received considerably increased. This will obviously settle down again, giving us more time to deal with other things.
We do have a new guy starting on Friday though.
Sorry you've had to wait so long for the catalogue, if you'd like another one i can guarantee it won't take as long
quote:
Originally posted by big eck
quote:
Originally posted by Joff
The cost of the call covers postage, it doesn't pay for staff to process the requests and take the catalogues to the post office.
They're getting done at a rate of about 50 a week, so if you've been waiting that long then yours should go out in the next day or so.
Apologies for the delay, but if more effort was put into sending out the catalogues then people would complain that no-one answers the phone
Just a thought m8 but if your that busy why not employ more people?
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