langey
Member
Registered: 7th Sep 03
Location: Wigan
User status: Offline
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had a contract phone for over a year, wanted to upgrade, o2 tell me its over 100quid, evan tho the phone is free if you take out any contract with them.
so i thought fuck it, i'll just take out a new contract get the phone free and cancel the other contract,.
ordered it online, and not yet recived comfirmation of the order, and cant find anywere to track it.
also will the order go through because i will have both contracts coming out 1 account.
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Skipz
Member
Registered: 23rd Aug 03
Location: Falkirk: Drives:nothing but gettin another Corsa
User status: Offline
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should do cant see why..
My old man has two contracts coming out one acount and my Grandfather has 8 coming out of his business account (hasnt told themt they are business phones yet)
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Yes you are within your right to do that. Makes sense to change contract when your free to anyway!
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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When my upgrade came through on vodafone they wanted stupid money to upgrade to new phones.
Guy in shop said your better off cancelling contract and starting a new one and you will get the same phone cheaper...STupid or what.
I came up the road and phoned them and got the phone I wanted for 0 when the shop wanted me to pay £90...............
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lozzd
Member
Registered: 10th Aug 04
Location: Winchester,Hants
User status: Offline
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langey i was in this exact same situation. K700i was free with free bt headset on website, phoned em up cos ive had my t610 over the net, women tells me £70 no bt headset. says its an offer for new users. so i said alright then ill cancel my contract and get take out a new one and get it free then.
she said "well you could do that but next year when you upgrade you'll hvae to pay these high prices again". i said no i wont ill cancel again and take out another one. at which point she went quiet and said oh... yes... i suppose you could do that. gave up in the end tho cos i wanna keep my old number, cant b fcuked with £70. Might try again and tell em to drop the price or ill leave, been with o2 for years and years. gave me some bullshit about not spending enough money with em. oh well contract is dirt cheap so shouldnt complain.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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The network makes more money out of a new customer hence why upgrades are more expensive
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langey
Member
Registered: 7th Sep 03
Location: Wigan
User status: Offline
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well they said 100 upgrade and we can send it in 2weeks.
went online, ordered it, should (fingers crossed) come tuesday 
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langey
Member
Registered: 7th Sep 03
Location: Wigan
User status: Offline
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quote:
Originally posted by lozzd
langey i was in this exact same situation. K700i was free with free bt headset on website, phoned em up cos ive had my t610 over the net, women tells me £70 no bt headset. says its an offer for new users. so i said alright then ill cancel my contract and get take out a new one and get it free then.
she said "well you could do that but next year when you upgrade you'll hvae to pay these high prices again". i said no i wont ill cancel again and take out another one. at which point she went quiet and said oh... yes... i suppose you could do that. gave up in the end tho cos i wanna keep my old number, cant b fcuked with £70. Might try again and tell em to drop the price or ill leave, been with o2 for years and years. gave me some bullshit about not spending enough money with em. oh well contract is dirt cheap so shouldnt complain.
ye they said that to me, paid 200quid for the phone on contract, then they wnated another 100quid, i soend about 30-50quid amonth.
anyway ordered a new one, lol lost all my numbers anyway when my phone broke, so might as them to make this contract into a PAYG sim , so people can still ring me till they get my new number.
o2 C/S is shite
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BlueCorsa
Member
Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
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quote:
Originally posted by Matt H
The network makes more money out of a new customer hence why upgrades are more expensive
They don't make more money out of them, they just want new customers more than old ones because it looks good in the figures for shareholders - i.e. we attracted 100000 new customers last quarter, compared to x network who only got 50000
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Je11ybubb1es
Member
Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline
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the network subsidise the phones for new customers to encourage them to sign up, however once you're signed up they dont care so that is why existing customers never get as good deal, cos they figure existing customers wont be bothered to look elsewhere.
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