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Author 02 Broadband
James
Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline
7th Apr 08 at 11:47   View User's Profile U2U Member Reply With Quote

Just browsing the internet on my lunch break and stumbled across O2 Broadband.

8MB Connection and unlimited downloads for £7.50 a month.

I looked at http://www.thinkbroadband.com and it seems to beat most ISPs out there!

Anyone got any experiences of O2 broadband?

[Edited on 07-04-2008 by James]
Dan Lewis
Member

Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
7th Apr 08 at 11:51   View User's Profile U2U Member Reply With Quote

Great customer service. think its only £7.50 if you have an 02 mobile
John
Member

Registered: 30th Jun 03
User status: Offline
7th Apr 08 at 11:51   View User's Profile U2U Member Reply With Quote

I have inside information.

They are very very good atm.

Only circa 30k customers, looking to be at 600k.

No hard limits at the moment either.

When they reach 600k I have doubts about how good the service will be but I'd say you'll get a year out of them.
James
Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline
7th Apr 08 at 11:53   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Dan Lewis
Great customer service. think its only £7.50 if you have an 02 mobile


Yeah I know - I do.

They also have free 24/7 UK Customer support which IMO is a great.

Think I might go for it.
John
Member

Registered: 30th Jun 03
User status: Offline
7th Apr 08 at 11:55   View User's Profile U2U Member Reply With Quote

During the day customer support goes to glasgow, after 11pm it goes down to bury or somewhere.

The top package is a brilliant deal if you can get the 20 meg, if you take that one out and your line can't handle it they'll automatically put the package down for you.
James
Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline
7th Apr 08 at 12:01   View User's Profile U2U Member Reply With Quote

According to their site my line can only handle the bottom package but that doesn't bother me TBH.

It's more than fast enough.

Currently paying £20 a month with a 20GB download limit.
BlueCorsa
Member

Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
12th Apr 08 at 18:28   View User's Profile U2U Member Reply With Quote

Probably the same as Be because O2 bought them up a while ago.
loo_goblin
Member

Registered: 14th Jul 04
Location: Horsham, West Sussex
User status: Offline
14th Apr 08 at 13:17   View User's Profile U2U Member Reply With Quote

i have it, its aces
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
14th Apr 08 at 13:22   View User's Profile U2U Member Reply With Quote

Im looking into 02 as well, is it cable or phoneline though? We have no use for a landline so seems pointless to be paying more for it a month than broadband
James
Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline
14th Apr 08 at 15:29   View User's Profile U2U Member Reply With Quote

Phoneline.
sunshine beast
Member

Registered: 7th Jan 05
User status: Offline
14th Apr 08 at 18:17   View User's Profile U2U Member Reply With Quote

It is bt line only and yes used to be b*, i know because i work for O2 if you have a voice contract i can do it free for 12 months the standard 8meg package.
aim1
Member

Registered: 26th Jun 06
Location: Kent
User status: Offline
14th Apr 08 at 23:25   View User's Profile U2U Member Reply With Quote

Problem is coverage but insiders say it will be growing alot soon.
John
Member

Registered: 30th Jun 03
User status: Offline
15th Apr 08 at 09:32   View User's Profile U2U Member Reply With Quote

A DSLAM holds just under 800 people, you'd need a good percentage of that for them to install one although there are no official figures given out to the plebs.

They have a spreadsheet with quarter 2 and quarter 3 rollouts.
paul.mitchell1984
Member

Registered: 31st Aug 06
Location: Wakefield
User status: Offline
15th Apr 08 at 12:26   View User's Profile U2U Member Reply With Quote

i have this with them its a good service and customer care is awsome ITS IN THE UK WOOOO HOOOO, have issues with line dropping everynow and agen bt its never for long couple mins max and doesnt happen too often (could be my wirelelss), go for it

 
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