Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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So ive just done a wipe of my laptop and now im trying to get my email to work again.. but im getting this error
quote:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.btinternet.com', Server: 'pop3.btinternet.com', Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Now my password and login are correct as they work on the bt website to log me in to view them manually.. and ive checked their reccomended settings and done it but it still fails
in - pop3.btinternet.com
out - smtp.btinternet.com
any suggestions?
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Try mail.btinternet.com for both Pop 3 and SMTP and tick the box for 'My server requires authentication'
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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still got an error
quote:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
seems to be something wrong with my password.. as when i open OE its asking for the password
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Go through these settings.
Client Settings
Is there a problem with your email program settings? Please make sure that you've configured your email program with these settings:
Incoming Mail (POP3) Server: mail.btinternet.com
Outgoing (SMTP) Server: mail.btinternet.com
Account Name/Login Name: your full email address
Email Address: your full email address
Set Up
Have you selected an incompatible log-in method or server type when you set up your email program? To check your settings, please follow the steps below for your email program.
Microsoft Outlook Express
Click "Tools," and select "Accounts"
Click the "Mail" tab, and choose "Properties"
On the "Servers" tab, ensure that you have not checked "Log on Using Secure Password Authentication" in the Incoming Mail Server section
Make sure you have selected "My Server Requires Authentication" in the Outgoing Mail Server area
Check that "POP3" is listed in the Incoming Mail Server field
On the "Advanced" tab, ensure that you have not selected "This Server Requires a Secure Connection (SSL)" under the Incoming (POP3) or Outgoing (SMTP) Port settings
[Edited on 14-12-2008 by _Allan_]
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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I've done all that.. several times..
I've even tried with pop3.btinternet.com and smtp.btinternet.com as thats what was in the boxes before i reinstalled.
still no joy.. its as though its just recognising my password.. wonder if its bt's end..
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Can you log in on your webmail account?.
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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Yes, ive even logged in and checked all the settings 
[Edited on 14-12-2008 by Kurt]
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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ffs it works now.. must have been bt's end.. wankers!
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Yeah I only ever got that a few times but If I couldn't log in on the webmail then I knew the OE would be down. On O2 now anyway 
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