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Author Sony customer service
John
Member

Registered: 30th Jun 03
User status: Offline
26th Jan 09 at 20:58   View User's Profile U2U Member Reply With Quote

xbox troubles one a few down.
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
27th Jan 09 at 00:25   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
Fan on my brothers PS3 comes on full belt after a while and stays like that, very loud and very annoying.

Sony are swapping it at my doorstep for a better model tomorrow quick phonecall, wasn't even questioned on it, no lengthy troubleshooting, great customer service


what number did you call john?
Sunz
Member

Registered: 12th Jan 07
Location: SE England
User status: Offline
27th Jan 09 at 01:55   View User's Profile U2U Member Reply With Quote

did they asked you for any details on the console ?

I have a ps3 from china but would like a uk model for blue ray dvd's, different regions.
xa0s
Banned

Registered: 4th Mar 08
Location: Dartford, Kent Car: Turbo'd Fabia vRS
User status: Offline
27th Jan 09 at 06:24   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Sunz
did they asked you for any details on the console ?

I have a ps3 from china but would like a uk model for blue ray dvd's, different regions.

They'll know as soon as you say the serial number.

Sell the China PS3 and buy a UK one. Why should Sony replace it for you?
VegasPhil
Premium Member

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Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
User status: Offline
27th Jan 09 at 09:41   View Garage View User's Profile U2U Member Reply With Quote

Sony swapped mine when it was brand new. Had a reading fault


Corsa 2.0 16v Vegas - Sold
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
27th Jan 09 at 09:44   View User's Profile U2U Member Reply With Quote

i have just spoke to them, and they have told me call back with serial number and they will sort me a new one
Sunz
Member

Registered: 12th Jan 07
Location: SE England
User status: Offline
27th Jan 09 at 18:59   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by xa0s
quote:
Originally posted by Sunz
did they asked you for any details on the console ?

I have a ps3 from china but would like a uk model for blue ray dvd's, different regions.

They'll know as soon as you say the serial number.

Sell the China PS3 and buy a UK one. Why should Sony replace it for you?


They shouldn't but Im obviously trying to get a free uk version.

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