Callum
Member
Registered: 17th Dec 08
Location: Renfrewshire
User status: Offline
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Ive had a problem with my ps3 which needs fixed or replaced, i wont go into the fault but ive finally got P***** off with sony so phoned them after I recieved an email saying the management team would phone, I phoned up and it was just a normal phone worker taking details etc, then onto talking about how my warranty had ran out, then i told her a manager was meant to phone me ...... she then said they werent - wtf i had the email in my hand! She then spoke crap saying that the manager will say the exact same thing and that I have to pay £145 for a reconditioned model! I asked to speak to a manager who will phone in 24-48 hours, I know there is manufacturer warrantys for a reason, Im only 17 and cant just cough up £145 from nowhere, What can i say to this "manager" when they phone?!
[Edited on 14-07-2009 by rfccallum]
[Edited on 14-07-2009 by rfccallum]
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Callum
Member
Registered: 17th Dec 08
Location: Renfrewshire
User status: Offline
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Edited
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chris_uk
Premium Member
Registered: 8th Jul 03
User status: Offline
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why dont you just take out that warrenty for £4.99 a month or whatever then in a month ring them tell em its fucked, replaced without question.
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Boycey
Member
Registered: 30th Dec 07
Location: Buckhaven, Fife
User status: Offline
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Should have bought an Xbox. Superiour console  
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Callum
Member
Registered: 17th Dec 08
Location: Renfrewshire
User status: Offline
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already put in a post that thats been cancelled
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ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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quote:
Originally posted by chris_uk
why dont you just take out that warrenty for £4.99 a month or whatever then in a month ring them tell em its fucked, replaced without question.
Yeah id do that mate, its called continuous play, google it
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Callum
Member
Registered: 17th Dec 08
Location: Renfrewshire
User status: Offline
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Conitinous play has been cancelled for new customers 
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Callum
Member
Registered: 17th Dec 08
Location: Renfrewshire
User status: Offline
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anyone who has continuous play fancy sending mine away haha?
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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i cant as i have already got a new one off them, which they record the serial number. If you have already given them your details and serial number, which they ask for as a rule, your pretty much fucked as they record the number to your address. How long have you had it?
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Callum
Member
Registered: 17th Dec 08
Location: Renfrewshire
User status: Offline
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just under 2 years which is pish! Ive asked to speak to a manager who will phone in the next 24-48 hours
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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manager wont do anything. Its out of warranty. If you want to try the unfit for purpose card, you need to speak to where you bought it from.
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Callum
Member
Registered: 17th Dec 08
Location: Renfrewshire
User status: Offline
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\just off the phne to a supervisor, he said the same thing and was really nice, but im sure they just talk pish, he said all I can do is write to the head office and get the same responce - Bawbags!
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Take it up with who you got it from. See how you get on. Wouldnt hold out much hope, but worth a try
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