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Author Rogue Antivirus IS
daymoon
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Registered: 1st Aug 08
Location: Selby, North Yorkshire
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6th Oct 10 at 18:16   View Garage View User's Profile U2U Member Reply With Quote

A friend of mine has bought a laptop on friday.

OS Windows 7
Norton 60 days trial Anti virus

By sunday afternoon she had a rogue antivirus some how appear.

This Antivirus IS. I am not sure if a real one exists?

Seems to be a bastard to remove, limits the amount of stuff you can do with PC.
When ever i tried to open a file i had a message saying such and such file is infected and this action can not be executed. some thing like that.

In the end i managed to get rid of it some how ( i think restoring windows helped)

Any one had to deal with this?
Dan
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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
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6th Oct 10 at 18:17   View Garage View User's Profile U2U Member Reply With Quote

Remove norton, download avast, schedule a boot time scan.

Thats what i would do first


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daymoon
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Registered: 1st Aug 08
Location: Selby, North Yorkshire
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6th Oct 10 at 18:22   View Garage View User's Profile U2U Member Reply With Quote

Thats pretty mch what i did. Well i left Norton fire wall on, but installed avast. It found one file that was infected ( a PDF file) in IE tempp files. so i cleared all temp files, cookies etc.

I have very little experience with Win7, but can you start them in Safe mode?
Sam
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Registered: 24th Dec 99
Location: West Midlands
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6th Oct 10 at 18:23   View User's Profile U2U Member Reply With Quote

Yes.
daymoon
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Registered: 1st Aug 08
Location: Selby, North Yorkshire
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6th Oct 10 at 18:41   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Sam
Yes.


how? i loaded boot menu or what ever it is called but couldnt find anything
Dan
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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
6th Oct 10 at 18:48   View Garage View User's Profile U2U Member Reply With Quote

Windows 7 Safe Mode


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oceansoul
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Registered: 19th Jun 06
Location: Sunbury, Surrey
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6th Oct 10 at 22:36   View User's Profile U2U Member Reply With Quote

Sounds smiler to this.

http://www.corsasport.co.uk/board/viewthread.php?tid=576828

 
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