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Author Sky Advice?
ste_p23
Member

Registered: 29th Dec 08
Location: Hindley,Wigan
User status: Offline
31st Mar 11 at 12:21   View User's Profile U2U Member Reply With Quote

Right sorry if this is in the wrong section but need abit of help with a sky issue and if anyone here works for them and can help it would be great.

We have a full Sky Hd Package down stairs and also the multiroom option so i can have sky in my bedroom.

The box i have is an old grey one which includes the sky + features.


Ive noticed the last few months that when i record programs using the Sky + function and then play them back its really jumpy and the sound and people are all out of sync. I dont get this when the tv is live and im watching it.

We have done signal tests etc and everything seems fine so im wondering if there is a fault with the box maybe?

Is it possible to ring sky and just buy a new box and install it your self? or will i have to pay a call out fee for someone to come and fit it all etc?

Any help much appriciated

[Edited on 31-03-2011 by ste_p23]
Tom
Member

Registered: 3rd Apr 02
Location: Wirral, Merseyside
User status: Offline
31st Mar 11 at 13:37   View User's Profile U2U Member Reply With Quote

You can buy them off ebay too....
ste_p23
Member

Registered: 29th Dec 08
Location: Hindley,Wigan
User status: Offline
31st Mar 11 at 13:40   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Tom
You can buy them off ebay too....


Ive seen mate but no idea about how to set it all up im guessing i would maybe need to ring sky and link the new box with my viewing card etc?
Tom
Member

Registered: 3rd Apr 02
Location: Wirral, Merseyside
User status: Offline
31st Mar 11 at 13:46   View User's Profile U2U Member Reply With Quote

Not sure tbh, google it, sure plenty of people do the same.
oceansoul
Member

Registered: 19th Jun 06
Location: Sunbury, Surrey
User status: Offline
31st Mar 11 at 14:49   View User's Profile U2U Member Reply With Quote

If its already installed just remove old box, connect the tv and 2 SAT cables to the back of new box. Then i think a call to sky like you said to link the box with your card.

 
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