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Author how do i cancel xbox live subscription?
sumner2k3
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Registered: 12th Jan 06
Location: South Wales Drives: Clio 172
User status: Offline
2nd Jul 11 at 03:32   View User's Profile U2U Member Reply With Quote
as above, just been charged £5.99 for another month which i didnt want so how do i cancel it?
Conway563
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Registered: 7th Jun 06
Location: Yate, Bristol
User status: Offline
2nd Jul 11 at 04:20   View User's Profile U2U Member Reply With Quote
You have to phone them

0800 587 1102

[Edited on 02-07-2011 by Conway563]
MJFF88
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Registered: 30th Apr 08
User status: Offline
2nd Jul 11 at 05:50   View User's Profile U2U Member Reply With Quote
I tried to cancel over the phone but they ended up giving me a years subscription for £20
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
2nd Jul 11 at 08:16   View Garage View User's Profile U2U Member Reply With Quote
Can you not just delete your card details?
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
2nd Jul 11 at 08:34   View Garage View User's Profile U2U Member Reply With Quote
you can cancle your card but i cant remember how to do it, its not that straight forward.

google it
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
2nd Jul 11 at 09:22   View Garage View User's Profile U2U Member Reply With Quote
Just tried it, it's easy.

Log into xbox.com
Hover over 'My Xbox'
Scroll down to 'Accounts'
Click 'Manage payment options' near the top
Then simply click 'remove' on whichever card you want to remove
harrisp
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Registered: 15th Dec 07
Location: Derbyshire
User status: Offline
2nd Jul 11 at 09:27   View User's Profile U2U Member Reply With Quote
You still have to ring and cancel you cant delete your card if you have a subscription with them. Tried yesterday.
Jake
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Registered: 24th Jan 05
User status: Offline
2nd Jul 11 at 18:12   View User's Profile U2U Member Reply With Quote
see if the direct debit shows up on internet banking then delete it
noshua
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Registered: 19th Nov 08
User status: Offline
3rd Jul 11 at 09:30   View User's Profile U2U Member Reply With Quote
i removed my card details and yearly subscription online a while ago as described in Brett's post, they didn't used to allow this before and you had to ring up
A2H GO
Member
Registered: 14th Sep 04
Location: Stoke
User status: Offline
4th Jul 11 at 11:35   View User's Profile U2U Member Reply With Quote
It wouldnt allow me to remove my card but it would let me edit it so I just changed the card number.

 
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