Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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Hi guys 
A client is trying to set up his mail account i've provided him with, i've got no spare macbooks lying about with mac mail on them.
Is it possible for you to send a screenshot of all the settings needed for it, including any advanced settings for SMTP outgoing. He's very vauge on the phone telling me what and where he's inputting the data.
Thanks a lot!
[Edited on 20-10-2011 by Whittie]
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
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http://support.apple.com/kb/HT2500
http://www.apple.com/support/macosx/mailassistant/
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John
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Registered: 30th Jun 03
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teamviewer works on macs.
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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I've even sent him that mate, sent him the table from here;
http://support.apple.com/kb/HT1277?viewlocale=en_US
I want to physically have a screenshot, then i'll ps his details into it for him. He can barely turn it on  
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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quote:
Originally posted by John
teamviewer works on macs.
Winner, that'll do!
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
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Whittie, are you not still using BWF to host? They generate the file for you for each account so all you need to do is double click and it'll set it up. They definitely do it for Mac too, just checked.
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Cba getting him to install teamviewer.
Aye Brett, the guy is a rem though, even sent those files accross for him, don't physically understand where he's going wrong 
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
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Get him to contact Andrew, I hear he's an expert with email systems.
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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Always useful to have OSX virtualised for shite like this, takes about 10mins to install using Virtualbox.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote:
Originally posted by Whittie
Cba getting him to install teamviewer.
Aye Brett, the guy is a rem though, even sent those files accross for him, don't physically understand where he's going wrong
I've had someone like this once, same thing but on the iPhone. Just tell him you'll come out and sort it for him for £50 or something 
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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He's got it working on his iPhone
He's in London. If he still can't do it. I'll give up and tell him to call his local pc dude out!
[Edited on 20-10-2011 by Whittie]
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
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Oh right yes a bit far from you then
Won't someone from the Apple "genius" bar be able to sort it for him for free if he took his MacBook there or would they not help with such things?
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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I'll grab some screenshots when i reboot my VM box; is it just screengrabs of MacMail settings?
[Edited on 20-10-2011 by Dom]
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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That would be a great help mate if you could.
Just the Macmail settings is whats needed.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Not sure if these are much use to you? I don't use Mail so I don't know the ins and outs of the menu structures:
http://www.edcoleridgesmith.co.uk/wp-content/uploads/2011/10/Menu-1.tiff
http://www.edcoleridgesmith.co.uk/wp-content/uploads/2011/10/Menu-2.tiff
http://www.edcoleridgesmith.co.uk/wp-content/uploads/2011/10/Menu-3.tiff
http://www.edcoleridgesmith.co.uk/wp-content/uploads/2011/10/Menu-4.tiff
http://www.edcoleridgesmith.co.uk/wp-content/uploads/2011/10/Menu-5.tiff
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AndyKent
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Registered: 3rd Sep 05
User status: Offline
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ed none of the portfolio pages on your website work.
Nice site otherwise 
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Thanks, I think there's only one thing in my portfolio at the moment Nearly all the work I've done lately has been subject to non-disclosure agreements so I can't publish it. That and I've been too busy to actually get stuff up there and make the template work better with portfolio style content
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Spot on mate! Thanks a lot!! 
(ps whats your twitter)
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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quote:
Originally posted by ed
Nearly all the work I've done lately has been subject to non-disclosure agreements so I can't publish it.
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ed
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Registered: 10th Sep 03
User status: Offline
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http://twitter.com/jedatron
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by Whittie
That would be a great help mate if you could.
Just the Macmail settings is whats needed.
Well ed got there first. As said though, always useful have a VM image of OSX for times when clients use Macs; it certainly has saved me a few times.
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