dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
|
Good morning all,
This is driving me round the bend! Ever since i've had my S3 on O2 I have not been able to recieve picture messsages or send them half the time. I have to log into the O2 website and view them online., all I want is them to come through to my phone.
I've been to store and spoken to them online and I have the right MMS settings even though they told me i didn't and gave me the same thing...
Anyone able to shed some light on this?
Thanks,
Dan
|
AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
|
Use whatsapp?
|
dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
|
I shouldn't need to use a 3rd party app though to send MMS?
|
A2H GO
Member
Registered: 14th Sep 04
Location: Stoke
User status: Offline
|
Not sure how MMS are received but if it's using data it might coincide with 3G not working.
On my S3...
G = Fine
G+ = Fine
E = Fine
3G = Nothing
3G+ = Nothing
H = Fine
H+ = Fine.
|
Dom
Member
Registered: 13th Sep 03
User status: Offline
|
Chances are it's a setting issue; are you sure they gave you the right settings? And are you sure you have MMS setup on your O2 account (contact customer services and get them re-add MMS if need be)?
If they got you to do a 'ACTIVE 2020' then you usually get sent the PAYG settings. Personally i would reset your APN settings (Settings > Mobile Networks > APN > Menu + Reset to Defaults), then restart the phone; this will grab the settings off your SIM.
If that doesn't work then create the APN's manually.
Edit - Quick Google and a thread all about it  - http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/APN-Settings-for-Samsung-Galaxy-S3/td-p/276660
[Edited on 19-11-2012 by Dom]
|
oceansoul
Member
Registered: 19th Jun 06
Location: Sunbury, Surrey
User status: Offline
|
Stupid point, but make sure your data is turned on. Many times i've turned data off and then wondered why i couldnt recieve Pictures.
|
dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
|
Thanks for hte reply Dom, seems I have the same settings for the MMS, very strage. There must be a way to do it?
|
Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
|
You done the old turn the phone off and then back on again trick?
|
dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
|
yeah many times, just trying the resetting hte APN route and I have many options that can be used, these are:
O2 Mobile web (default selected)
O2 Prepay
Tesco Mobile
O2 MMS (I cant select this option as it has no tick box)
|
Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
|
This may help:
http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/APN-Settings-for-Samsung-Galaxy-S3/td-p/276660
Basically, you have to speak to customer services and they need to do something on your account for it to work by the looks of things?
|
AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
|
Whatsapp is at least free (unless you have free MMS). Saves all the fucking about 
|
Dom
Member
Registered: 13th Sep 03
User status: Offline
|
I'd contacting CS and seeing if 1) MMS is enabled on your account and 2) if it is that they enable it; you might get thrown around a bit whilst on the phone to CS but hopefully you'll get someone that knows their arse from their elbow.
quote:
Originally posted by AndyKent
Whatsapp is at least free (unless you have free MMS). Saves all the fucking about
No a solid solution though, not everyone has access to Whatsapp nor has it installed.
|
