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Author PSN card number?
Tiger
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Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
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27th Dec 13 at 22:32   View User's Profile U2U Member Reply With Quote

My mates trying to play online on his PS3, it keeps asking him to input a PSN card number or promotion code.

What's the crack? I've never had to do this before?
Balling
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Registered: 7th Apr 04
Location: Denmark
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28th Dec 13 at 08:11   View Garage View User's Profile U2U Member Reply With Quote

Sounds like he's doing something wrong. Maybe he's trying to sign up for a PS+ subscripition, which is a paid service!?

If he has a PSN account, all he has to do is log in.

If he doesn't, creating a PSN account doesn't require a credit card.


Tiger
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Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
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30th Dec 13 at 12:00   View User's Profile U2U Member Reply With Quote

Ok, so it turns out that for this game (MLB: The Show 13) you needed to input a code that's inside the box on a loose bit of paper. My mate put that code in, it was a brand new sealed game, and the code had apparently been used already. Where does he stand on this?

Brett
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Registered: 16th Dec 02
Location: Manchester
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30th Dec 13 at 12:04   View Garage View User's Profile U2U Member Reply With Quote

Is it an EA game?
Balling
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30th Dec 13 at 12:11   View Garage View User's Profile U2U Member Reply With Quote

No, it's a Sony title.

No offence to your mate, but sounds like he has no clue what he's doing. Probably he already used the code himself? Possibly on a different account?

If he's certain he didn't use the code, contact Sony and they should be able to see when the code was claimed. If it's prior to the purchase date on your mates receipt, they'll give him a new one.


Balling
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30th Dec 13 at 12:12   View Garage View User's Profile U2U Member Reply With Quote

http://en.support.sonyentertainmentnetwork.com/


Brett
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30th Dec 13 at 12:19   View Garage View User's Profile U2U Member Reply With Quote

Fair enough, it's usually EA that pull this stunt
Tiger
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Registered: 12th Jun 01
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30th Dec 13 at 13:57   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Balling
No, it's a Sony title.

No offence to your mate, but sounds like he has no clue what he's doing. Probably he already used the code himself? Possibly on a different account?

If he's certain he didn't use the code, contact Sony and they should be able to see when the code was claimed. If it's prior to the purchase date on your mates receipt, they'll give him a new one.


He bought the game, but didnt open it as he bought his son a PS3 for xmas and didnt have a PSN account before this time, he opened the game, loaded it, put the code supplied in but it was already redeemed.
Balling
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Registered: 7th Apr 04
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30th Dec 13 at 14:02   View Garage View User's Profile U2U Member Reply With Quote

Time to contact Sony then.


Eck
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Registered: 17th Apr 06
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30th Dec 13 at 21:47   View Garage View User's Profile U2U Member Reply With Quote

Did he get the game from Amazon? I know more than one person who has worked for them and wrote the numbers down before boxing it up.
Tiger
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Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
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30th Dec 13 at 22:14   View User's Profile U2U Member Reply With Quote

He lives in Australia, but he did buy it from Amazon UK though and got it shipped international. It was sealed when he got it though.

 
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