deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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Dad has two Hotmail accounts, one for his business and one for personal. He is trying to run both in Outlook 2010. It should have been running fine for sometime, but it keeps throwing up an error that it can't authenticate the accounts (I know the details are correct as I've logged in using a web browser).
The error is this one: https://support.microsoft.com/en-us/kb/2874206
It seems that Microsoft have washed their hands of the issue.
But does anyone know a proper workaround? Incidentally manually clicking Send/Receive All doesn't seem to work for Dad.
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Gaz
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Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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Do you have another device with 2010 (or another client for that matter) to replicate and test with?
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Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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I would never use a hotmail account for Business use. Who do you call when you need to restore an e-mail or if you need to track if an e-mail has come in or gone out.
That said, have you tried setting up the Outlook Profile again?
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VrsTurbo
Premium Member
Registered: 8th Jun 10
User status: Offline
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You talk some bollocks Andrew.
Hotmail or just using a hosted webmail client with your own domain you won't get those options anyway.
I'd love to ring 1&1 and say I need an email restoring. Yea right!
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Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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VrsTurbo, where is deano87's advice?
Using the right service with 1&1 you would get the options i stated.
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VrsTurbo
Premium Member
Registered: 8th Jun 10
User status: Offline
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quote: Originally posted by Andrew
VrsTurbo, where is deano87's advice?
Using the right service with 1&1 you would get the options i stated.
I use exchange with 1and1 I wouldn't bother phoning them to check if an email has been sent out.
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deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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Tried everything suggested other than another 2010 machine.
Ended up putting Live Mail on as a temporary workaround.
Considering a proper @akbrickwork.co.uk address via Vidahost as a proper solution. And it does look more professional too.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Unbelievable businesses however small still use hotmail addresses when a more professional looking setup is peanuts.
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Put that domain onto office365 and have a proper exchange account that will sync up nicely on all computers and phones for £35 a year or whatever it is.
I've done it so many times now I could do it in my sleep. Shout if you need a hand...!
[Edited on 11-08-2015 by pow]
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deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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quote: Originally posted by pow
Put that domain onto office365 and have a proper exchange account that will sync up nicely on all computers and phones for £35 a year or whatever it is.
I've done it so many times now I could do it in my sleep. Shout if you need a hand...!
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Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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365 costs less than a 123-reg pop3 account these days. You will however be locked into a 12 month contract.
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andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
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Microsoft do an Outlook Hotmail connector too Deano, might be worth a go for the time being
https://www.microsoft.com/en-gb/download/details.aspx?id=24677
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deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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quote: Originally posted by andy1868
Microsoft do an Outlook Hotmail connector too Deano, might be worth a go for the time being
https://www.microsoft.com/en-gb/download/details.aspx?id=24677
Think he has that but I'll check it out.
He seems to be managing fine with Live Mail.
Although with one of the accounts you can't delete emails
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