Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Massively fucked pc alert 
It's got a black screen of death (black screen, with a mouse), however cannot fix it.
Tried all possible fix's from Google.
The only thing I can do (Windows Vista) is get Ease of Access thing up (Windows Key & U), Can do anything in there.... but that is it.
No discs in the drive, no devices plugged in.
Took the HD out, stuck the data on an external hd for backup (which can be booted due to having xp on) and now that's in the same boat 
I'm now thinking its probably a Virus. Anybody come accross this at all?
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
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http://social.technet.microsoft.com/Forums/en-US/itprovistadesktopui/thread/193b7008-ce4b-4d03-acc3-b8d7ffe610d5/
That thread seems to suggest corrupt event logs causing the problem? It says basically you need to boot into DOS/command prompt (not go into Windows), rename the c:\windows\system32\winevt\logs folder to something else, create a new logs folder and reboot into Windows...
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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So you can't do anything else at all? ctrl alt del or even windows key + r?
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Jenko_Sport
Member
Registered: 25th May 06
Location: Stoke-on-Trent
User status: Offline
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I have got the exact same problem with my laptop, failing miserably at sorting it 
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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No & No Brett. It's mental.
I can't get Command Prompt up S'am
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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What's happens if you connect it to a system a secondary drive? Able to access the data?
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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Can you not get into safe mode?
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Jenko_Sport
Member
Registered: 25th May 06
Location: Stoke-on-Trent
User status: Offline
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If it's the same as mine you still get black screen in safe mode.
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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I'd be backing up the drive (if you believe it has a virus then use a linux live disk to copy it to another removable drive and then use a AV live disk to scan it) and nuking it with a reinstall.
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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No Dom. Just doesn't like a secondary drive.
However I've got access to all data when I put into a caddy.
Nismo - Nope.
Alex - Same...
Dom - It's currently backing up, and also scanning for any dodgy shizzle.
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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I've seen this before and I've heard it's corrupt event logs too. Delete the log files from the logs folder and restart, see if it'll rebuild the from fresh
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Have you tried drop-kicking it into a river mate?
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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quote:
Originally posted by pow
I've seen this before and I've heard it's corrupt event logs too. Delete the log files from the logs folder and restart, see if it'll rebuild the from fresh
I did this before starting the backup after Sam posted that link. Still the same.
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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quote:
Originally posted by Brett
Have you tried drop-kicking it into a river mate?
That's tomorrow, but could just use my basement 
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Jenko_Sport
Member
Registered: 25th May 06
Location: Stoke-on-Trent
User status: Offline
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Cutting things. Sounds like I need a friend that can back up my hd.
If it can't be backed up bye bye final year at uni haha
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adiohead
Member
Registered: 28th Sep 01
User status: Offline
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Mine has done this when it's in an update loop
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ENB
Member
Registered: 24th Apr 06
User status: Offline
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Press F8 on boot and choose the Command prompt option? Same thing?
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jamesw
Member
Registered: 28th Jun 02
Location: Station Town, County Durham
User status: Offline
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Had a customer thats had several occurances of this. Is RDP turned on? All occurances we had you could RDP in fine but IE would crash amoung other things. The only work around we found was to RDP on and use Autoruns (http://technet.microsoft.com/en-us/sysinternals/bb963902) to disable RAS PLAP Credential Provide in the winlogon tab, however sure this is only present if VPN software or other RAS software is installed.....
[Edited on 15-03-2012 by jamesw]
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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quote:
Originally posted by Jenko_Sport
Cutting things. Sounds like I need a friend that can back up my hd.
If it can't be backed up bye bye final year at uni haha
It'll be able to be sorted. If you want to post it to me I'll do ya mates rates 
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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quote:
Originally posted by ENB
Press F8 on boot and choose the Command prompt option? Same thing?
First thing I tried, still resumes to black screen.
quote:
Originally posted by jamesw
Had a customer thats had several occurances of this. Is RDP turned on? All occurances we had you could RDP in fine but IE would crash amoung other things. The only work around we found was to RDP on and use Autoruns (http://technet.microsoft.com/en-us/sysinternals/bb963902) to disable RAS PLAP Credential Provide in the winlogon tab, however sure this is only present if VPN software or other RAS software is installed.....
[Edited on 15-03-2012 by jamesw]
There was no remote desktop software turned on no, even if there was it wouldn't load, due to it not physically being able to load on the system?
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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I'm downloading Vista now, see if that'll work.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Well, today's the day, drop-kicking into your basement 
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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I had this Whittie, nothing would fix it, when I did fix it, it happened again and again.
Would work in safemode I think, I backed up everything then did a clean install, had no other options.
It doesnt seem to be a virus, its simply a balls deep fuck up by Microsoft that affects (mainly X64) user apparently.
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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Chances are it's hardware failure if it continues to do it after a fresh install. PSU, Ram and Graphics Card would be my first port of call for something like that.
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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quote:
Originally posted by Dom
Chances are it's hardware failure if it continues to do it after a fresh install. PSU, Ram and Graphics Card would be my first port of call for something like that.
I thought it might be hardware, there was nothing wrong with any of it, it was software fault, something to do with an update but rolling back the install didnt do anything, its been good as gold since I did a clean install.
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