Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Hilarious 
Either way, they're better than vodashite 
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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Umm... no they arent
225m customers cant be wrong 
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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My phone on o2 has never lost service  Plus Sean Bean can't be wrong
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MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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Isnt there customer service shite though??
My bird O2 contract was a joke...they used to take random amounts by DD each month...sometimes more than her bill stated and other times less....
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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All down to indivdual experience, I've never had a problem.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by Robbo
quote:
Originally posted by loafofbrett
I called Orange because my N95 was faulty. Replaced it next day to my work address (even tho it's registered to home). Top service so far 
They would do They lost almost a half a million contract customers in the last 3 months
Network churn, probably gained as many as they lost
I've been on Voda, they weren't bad but they weren't amazing either.
Orange were OK, had a few contracts with them & they've always been helpfull
T-Mobile is complete shite. Dead strict with upgrades, dead strict with policies & the deals aren't as good as they sound
O2 are good because you can blag ANYTHING out of them but the customer service isn't always great. Im a premier customer now with them (apparently) & they've been fine recenty
3's deals, policies & tariffs are about the best I've seen but the customer service teams are mostly in India which makes speaking to them a total nightmare. Helpfull enough, but quite hard to understand
O2 wins as an all rounder IMO
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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Nope... network churn was highest of the top 5 :S
They added, and this is hilarious, 2000 customers in the quarter
2000!!!!
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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Thats shocking
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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I'm with Orange, I definitely wouldn't say they're the best as I get no signal in my house.
I was with o2 before, they were better, service wise.
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Joe
Member
Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
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Im with O2, always fine with me.
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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quote:
Originally posted by Matt H
Thats shocking
I know!!!
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reeves_8
Member
Registered: 18th Dec 06
Location: woking, surrey
User status: Offline
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virgin is good never had a problem
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by Robbo
Umm... no they arent
225m customers cant be wrong
Maybe the other 225m customers don't live in Stalybridge and can actually get reception on their mobile. Unfortunately vodafone doesn't work in my area very well.
There's actually one road where the signal goes totally dead for some reason. My mum & dad are both with voda and are thinking of switching to Orange after they've seen my deal/phone/reception and how it's so much better than voda
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Voyto
Member
Registered: 9th Feb 03
Location: Stafford
User status: Offline
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Despite everyone saying O2 have awful customer service i decided to leave orange to try them out. From day 1 ive had bad experiences (They took my order over the phone with the wrong address, and when i call them back to correct it they tell me to call back later, so i do and now they say i should have phoned earlier. Phone was delivered to the wrong address...o2 refused to contact the delivery dept. to sort it)
Another thing that annoys me is you cant get an uptodate balance on your mins/txt.
Im yet to try a provider with decent customer service
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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I've been generally happy with Orange. I complained once when I lost my acrued free minutes when I changed my tariff and therefore ran up a big bill. I wrote in and they made a contribution to it. Perfectly reasonable.
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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quote:
Originally posted by loafofbrett
quote:
Originally posted by Robbo
Umm... no they arent
225m customers cant be wrong
Maybe the other 225m customers don't live in Stalybridge and can actually get reception on their mobile. Unfortunately vodafone doesn't work in my area very well.
There's actually one road where the signal goes totally dead for some reason. My mum & dad are both with voda and are thinking of switching to Orange after they've seen my deal/phone/reception and how it's so much better than voda
Piffle!
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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o2 do best features for customer but customer service is wank
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MikeD
Member
Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline
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Im with vodafone never had a problem with them, although id like my tarif to be a bit cheaper
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by CorsaB4ever
o2 do best features for customer
They don't at all
Download section is poor, 3G service area is pnly just getting established, can't check allowance, no inovation for any of the deals other than "use your phone freee at certain times" type bollocks
Only decent thing about O2 is the retentions dept
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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They are all as bad/good as each other.
have no loyalty if you have sense. Go with what is best for you at the time, dont take anything personally 
P.s Orange is the best cos its an ace colour
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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I must say out of all the brands I likes orange's the best (after voda of course!!)
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by Robbo
I must say out of all the brands I likes orange's the best (after voda of course!!)
I wish I had the same passion for the company I work for
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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BlueCorsa
Member
Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
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IMO T-Mobile - bargain prices and excellent customer service. Only problem is no signal where I work, so I'm on Three.
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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No, your on Orange and 3
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