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Author Vodafone Service Disruption
Adam
Member

Registered: 1st May 01
Location: Hurstbourne Tarrant
User status: Offline
1st Dec 06 at 09:33   View User's Profile U2U Member Reply With Quote

Incase there are any Vodafone users on here....

Overview:
Dear Colleagues,



We have been advised by Vodafone that they are experiencing UK wide problems with voice calls and text messaging this morning.



It's not impacting all Vodafone customers, but for those who are impacted it means that they may not be able to make or receive calls, or send or receive text messages.



This is not a fault that exclusive to Cable and Wireless as all Vodafone customers both corporate and private could be affected.





Systems Affected/Impact:


Potential to affect any Vodafone customer UK wide, but at this time it is NOT affecting all customers.





Maximum Duration:


Vodafone are managing this as a Major Incident, but at present are not able to give an exact time as to when full service will be restored.



References:


An IT fault (BSD00788029) has been raised to track progress made by Vodafone, but IT cannot influence the resolution of this fault.



Regular updates will be provided by email, and real-time information can be found on the IT Alerts ticker on the Intranet homepage.



Robbo
Member

Registered: 6th Aug 02
Location: London
User status: Offline
1st Dec 06 at 10:44   View User's Profile U2U Member Reply With Quote

Yes Vodafone UK system is exeriencing serious issues!
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
1st Dec 06 at 10:49   View User's Profile U2U Member Reply With Quote

Alien invasion
Mad Moe
Member

Registered: 14th Jun 01
Location: Northumberland
User status: Offline
1st Dec 06 at 11:12   View User's Profile U2U Member Reply With Quote

Funny that, I've had very similar problems with my O2 phone this morning
ed
Member

Registered: 10th Sep 03
User status: Offline
1st Dec 06 at 12:06   View User's Profile U2U Member Reply With Quote

My phone works fine. Which is amazing considering it's on Vodafone, has a speed hole in the top of it and got fully submerged in foamy water a few days ago...
CraigyG
Member

Registered: 20th Oct 02
Location: Newcastle Upon Tyne
User status: Offline
1st Dec 06 at 13:20   View User's Profile U2U Member Reply With Quote

Been texting & ringing most of the day so i'm fine .Thank god
Adam
Member

Registered: 1st May 01
Location: Hurstbourne Tarrant
User status: Offline
1st Dec 06 at 13:34   View User's Profile U2U Member Reply With Quote

Dear Colleagues,



Vodafone are now reporting that approximately 80% of affected customers have now had service restored.



Vodafone are continuing to work to restore full service.

Dan B
Member

Registered: 25th Feb 01
User status: Offline
1st Dec 06 at 15:09   View User's Profile U2U Member Reply With Quote

That'd explain why the text I tried to send this morning took about 15 attempts to go through, cheers Adam!

 
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