LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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they wont accept my phone as a return and cancel the contract, due to it being scratched, but it was scratched by its own bastard cover. surely a fault?
vodafone will cancle the contract if p4u accept the phone which they just wont. where do i stand?
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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oh also the manager has said he'll do me a exchange due to the phone being faulty, but wont return it
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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what phone is it?
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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Do the exchange so you get ane wphone with no scrathes....
then go cancel it
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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its a prada. doug he specifically said i couldnt do that because im outside the 14 days now and an exchange will sort of end the whole problem, and therfore my right to return
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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Im sure thats against your rights?
Well what would stop you getting a return and then just going into another store to end the contract?
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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you only get 14 days to concel, and its way past that now due to them being awkward cunts
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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If its over 14 days but under 28 days you will get an exchange
You have 14 days to cancel a contract
You can exchange the handset under warranty within the first 28 days
So if its over 14 days there isn't really much you can do
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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both vodafone and p4u have given me an extension on the 14 days thouygh
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