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Author GRRRRRR @ Vodafone
Welsh Dan
Member

Registered: 23rd Mar 00
User status: Offline
   20th Nov 07 at 22:00   View User's Profile U2U Member Reply With Quote

I phoned up middle of October, to upgrade my phone. When I rang, I specifically told them that I didn't want an 18 month contract and was offered a 12 month contract.

Anyway, been checking my bill today. They've put me on a bloody 18 month contract the lying, swindling bastards and because i've used the phone, they won't let me go to a 12 month one.

GRRRRR.
Aaron
Member

Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
20th Nov 07 at 22:06   View User's Profile U2U Member Reply With Quote

Robbo
Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
20th Nov 07 at 22:07   View User's Profile U2U Member Reply With Quote



Moving to GD
_Allan_
Member

Registered: 24th Mar 04
User status: Offline
20th Nov 07 at 22:07   View User's Profile U2U Member Reply With Quote

Robbo
Craig W
Member

Registered: 31st Oct 00
User status: Offline
20th Nov 07 at 22:09   View User's Profile U2U Member Reply With Quote

There's no honour amongst thieves.
Cosmo
Member

Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
20th Nov 07 at 22:10   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Aj.
oRboo


quote:
Originally posted by _Allan_
Rboob
Robbo
Member

Registered: 6th Aug 02
Location: London
User status: Offline
20th Nov 07 at 22:10   View User's Profile U2U Member Reply With Quote



Remind me of your details again mate and I'll raise another request for you, try and get it sorted mate
Robbo
Member

Registered: 6th Aug 02
Location: London
User status: Offline
20th Nov 07 at 22:11   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Cosmo
quote:
Originally posted by Aj.
oRboo


quote:
Originally posted by _Allan_
Rboob

Robbo
Member

Registered: 6th Aug 02
Location: London
User status: Offline
24th Nov 07 at 13:35   View User's Profile U2U Member Reply With Quote

TTT for welsh dan
Welsh Dan
Member

Registered: 23rd Mar 00
User status: Offline
24th Nov 07 at 13:39   View User's Profile U2U Member Reply With Quote

Sorry Robbo, forgot to contact you.

They've given me an email address that I need to put a complaint into.

I'm more annoyed at the fact that even when I checked with them the second time about the upgrade, they didn't mention it then about the 18 month contact.

They also said that because the invoice stated "by using this phone you are agreeing to an 18 month contract", I haven't got a leg to stand on.
Robbo
Member

Registered: 6th Aug 02
Location: London
User status: Offline
24th Nov 07 at 13:44   View User's Profile U2U Member Reply With Quote

hmm, souidns dodgy mate

 
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