Stu_22
Member
Registered: 25th Mar 02
Location: Luton
User status: Offline
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Just had a new boiler put in moved from downstairs to uptatairs with a new fancy combi boiler. Then tonight with having a shower water started pouring out of the celling straght through downstairs and into my dads computer office through the lights.
Had to jump out of the shower and turn off electrics and water
Emergency engineer has been round capped a few pipes and turned everything back bar the light circuit.
Now what can we claim and what shall I be like with the fitting engineer tomorrow.
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Daniel_Corsa
Premium Member
Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
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quote:
Originally posted by Stu_22
Now what can we claim and what shall I be like with the fitting engineer tomorrow.
Don't be an arse it will get you no where, depending if they admit fault to what you will be able to claim for!
If they admit their fault, claim for everything possible, your old mans office, being out of action? cause him loss of earnings?
April '06' Corsasport Feature Car  | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
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Stu_22
Member
Registered: 25th Mar 02
Location: Luton
User status: Offline
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Dont get me wrong the fitting engineer is a nice guy, I do feel a bit soory for him.
The office is soaking though
Will see what he says tomorrow
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Graham88
Member
Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
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TBH claim for everything that's damaged, your within your rights to do that as eithe way it's not been fitted correctly.
But be nice about it, being arsey just makes it awkwards.
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mattk
Member
Registered: 27th Feb 06
Location: St. Helens
User status: Offline
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 you got British Gas to move a boiler for you, I wont ask how much they charged
We once priced a heating up and came with a figure of around £2700 ( and we were making a fair bit on that cause we didnt want to do it really  ) and the owners said " my gosh thats cheap, British Gas have just quoted us................
£5300!
they really are rip off merchants, claim yourself silly
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Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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I'm in the wrong game Matty
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aid03
Member
Registered: 21st Aug 06
Location: aberdeen
User status: Offline
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hey there i work for british gas it all depends on wot kind of boiler u have installed and how long it was in for b4 it leaked ill be honest ull get no were trying to get money of them ull get a discount on insurance from them if u have it ..
[Edited on 17-02-2008 by aid03]
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote:
Originally posted by mattk
£5300!
they really are rip off merchants, claim yourself silly
had a quote and they were just pie in the sky figures and was laughed out our house!!!!
[Edited on 17-02-2008 by Twiggy]
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mattk
Member
Registered: 27th Feb 06
Location: St. Helens
User status: Offline
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and as proved in the first post, the prices doesnt reflect the quality
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Stu_22
Member
Registered: 25th Mar 02
Location: Luton
User status: Offline
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to be fair most of the actual fitting was good. It was the surveyor guy that let us down. He ws supposed to cheque evrything out details on the pipe work and all that.
The fitter turned up with no idea what he was doing.
Anyway the boiler meant there was no need for a cold water tank in the atic to feed the bathroom and shower so the pipe work from the tank was cut out. The cold pipe from the shower to the tank was left in place so while having a shower hot water went straight across the shower mixer tap into the cold water pipe up into the atic filling up the tank which drained onto the celling. So that was parlty the fitters fault.
We have with held £500 so see what they say
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mattk
Member
Registered: 27th Feb 06
Location: St. Helens
User status: Offline
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what a fucking amature mistake
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