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Author Help with microsoft outlook please
Kerry
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Registered: 5th Oct 01
Location: Norwich
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13th Dec 06 at 18:02   View User's Profile U2U Member Reply With Quote

ok heres the problem

outlook on a pc which is connected to orange dial up sends and recieves emails fine through outlook and it is a freeserve email address

outlook on laptop which is connected through BT recieves emails fine but when you try to send one it says the senders email address has been rejected this is also using the freeserve email address and with the exact same settings that is used on the pc

im not very technical so any ideas??
Tim
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Registered: 21st Apr 00
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13th Dec 06 at 18:04   View Garage View User's Profile U2U Member Reply With Quote

From what I remember certain BT ISPs don't let you use their outgoing mail servers for non-BT email addresses...

It's either Openworld or BT Internet but not sure which. Easiest thing is to give their customer services a quick bell -- they might charge a fee to enable it?
Kerry
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Registered: 5th Oct 01
Location: Norwich
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13th Dec 06 at 18:09   View User's Profile U2U Member Reply With Quote

hmmm thats what i thought
Skylined
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Registered: 27th Sep 05
Location: Sideways, Surrey
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13th Dec 06 at 19:46   View User's Profile U2U Member Reply With Quote

You can't send another provider's email through a different provider's server.

The orange one works because it is backward compatible as freeserve turned to wanadoo which turned to orange

But BT to Freeserve is completely different
Ian
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Registered: 28th Aug 99
Location: Liverpool
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14th Dec 06 at 01:02   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Skylined
You can't send another provider's email through a different provider's server.
Sure you can, my ISP allows me to send email at both my Corsa Sport and private email addresses.

There are two reasons why you can't, either the ISP will only allow email whose from addresses match their own domains, or they don't even offer outgoing mail. BT falls in to the latter category.

Read this - http://esupport.gradwell.net/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=146
Kerry
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Registered: 5th Oct 01
Location: Norwich
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14th Dec 06 at 19:11   View User's Profile U2U Member Reply With Quote

but having said that

im on bt broadband and it lets me use outlook for my corsasport and hotmail emails!!!
1.2-Ls-Corsa
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Registered: 13th Jul 02
Location: BEDFORDSHIRE
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24th Apr 08 at 19:44   View User's Profile U2U Member Reply With Quote

These are both internet email accounts not ISP email accounts I believe
Kerry
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Registered: 5th Oct 01
Location: Norwich
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24th Apr 08 at 19:46   View User's Profile U2U Member Reply With Quote

Grave Digging or what
1.2-Ls-Corsa
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Registered: 13th Jul 02
Location: BEDFORDSHIRE
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24th Apr 08 at 19:50   View User's Profile U2U Member Reply With Quote

I am having sodding issues with mine aswell GRRRR Can recieve but not send ARGH!!!!
_Allan_
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Registered: 24th Mar 04
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24th Apr 08 at 22:11   View User's Profile U2U Member Reply With Quote

At one time you could on BT but they have since blocked it.
Nismo
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Registered: 12th Sep 02
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25th Apr 08 at 08:46   View User's Profile U2U Member Reply With Quote

BT have recently changed there setup, i think they now use authenticated outgoing mail.
Paul
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Registered: 16th Apr 02
Location: Oop north.
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25th Apr 08 at 15:24   View User's Profile U2U Member Reply With Quote

you will tend to find that ISP's will only allow people on there own IP blocks to send email through there SMTP. So if you are with BT, use there outgoing SMTP servers. If not use your appropiate ISP's outgoing SMTP offering. Incoming is not affected in the same way.

[Edited on 25-04-2008 by Paul]
richardworrall
Premium Member

Registered: 20th Sep 05
Location: Derby
User status: Offline
25th Apr 08 at 18:58   View Garage View User's Profile U2U Member Reply With Quote

i have a btinternet address and use my outlook for sending and receiving through a different provider. I have to pay 1.50 per month to use it though.
Details here....
http://www.productsandservices.bt.com/consumerProducts/displayProduct.do?productId=CON-16440

 
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