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Author FAO: Someone that works for Orange!
kz
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Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
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29th Jan 09 at 00:20   View User's Profile U2U Member Reply With Quote

Hi my girlfriend might be over taking my contract, but mine doesn't run out until September, which means I can upgrade in June right? She doesn't want the phone I currently have, and doesn't want to wait that long.

But... can I phone Orange and say I want to start another 18 months from now, and get a new phone? On the same contract? I'm sure my mate has done this before.
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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29th Jan 09 at 08:21   View Garage View User's Profile U2U Member Reply With Quote

Jambo is your man
Matt L
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Registered: 17th Apr 06
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29th Jan 09 at 09:30   View User's Profile U2U Member Reply With Quote

retentions are probably the best area to ring.

I have tried for about a month to ring to get a new contract and phone (with the same number) and no one would do it for me but retentions will (im right at the end of my contract though).

But if you want to start a whole new contract you will end up having to pay off your excisting one and depending on what phone you wantt it may not be cheap either.
Brett
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Registered: 16th Dec 02
Location: Manchester
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29th Jan 09 at 10:50   View Garage View User's Profile U2U Member Reply With Quote

Pretty sure with Orange you can only get an upgrade once your contract has 3months left. That 3months would then be added onto the new contract length. Retentions will only deal with you once there is only 30days left of the contract.
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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29th Jan 09 at 12:01   View User's Profile U2U Member Reply With Quote

pretty much been said already. If your not in last 3months you wont be able to upgrade UNLESS you are a very high spend (£100+ per month) then the rules differ slightly.

What phone is it your after? If its a non uber expensive one, you may want to think about buying the phone outright from say carphonewarehouse and then basicly dropping the contract to a sim only deal as it may save you money
Brett
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Registered: 16th Dec 02
Location: Manchester
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29th Jan 09 at 12:05   View Garage View User's Profile U2U Member Reply With Quote

Can you reduce what contract you're on Jambo?
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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29th Jan 09 at 13:02   View User's Profile U2U Member Reply With Quote

i cant personaly no Brett
Brett
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Registered: 16th Dec 02
Location: Manchester
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29th Jan 09 at 13:04   View Garage View User's Profile U2U Member Reply With Quote

I didn't mean YOU mate. I meant, can people have their tariff lowered, as a general question.
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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29th Jan 09 at 13:06   View User's Profile U2U Member Reply With Quote

if you are past 9months of an 18month or 6months of 12month contract in most cases

 
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