mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Mums laptop wont go on the internet anymore.
It was working fine then magically stopped one day, nothing has changed as far I'm aware. It could see the router and reckons it was connected to but it said it was aquiring network address?
I reinstalled the wireless connection and it came up as connected and all looked fine but it still wont go on the internet. Says cant connect to server when you open up IE no matter what site I try to go on? 
Any ideas?
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Running any firewall, Windows or Zone Alarm?.
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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How will I know? I think the router has a firewall built in but other than that I dont have a clue
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Start > Settings > Control Panel > Windows Firewall.
Zone Alarm if installed or any other program will be in you programs list or can be seen in add/remove programs. Besides you should have an icon in the bottom right tray for it.
[Edited on 02-06-2009 by _Allan_]
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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just looked and it has windows firewall on. Does that need to be off or?
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Turn it off and see if makes a difference. I have my Windows one off. The router will have a firewall but I'd back it up with a software one like Zone Alarm, Comodo etc.. Or see if you can add an exception (tab) for the router. It should find it automatically.
You can always switch it on it doesn't work.
[Edited on 02-06-2009 by _Allan_]
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Doesn't make any difference 
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Switch it off and restart the laptop. Next thing I'd try is a system restore or reinstall the drivers for the network card/onboard LAN.
Do you have any WEP KEY or WPA Key on the network? Could turn it off and possibly reset the router. Set it up again.
More than likely something on the laptop. Just a boring process of elimination.
PS: Might be worth an Virus and Spyware scan as well.
[Edited on 02-06-2009 by _Allan_]
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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I found changing the channel on the router worked when i had same issues....
What isp are you on??
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jamied
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Registered: 27th Oct 03
Location: Marbella,Spain Drives: C63
User status: Offline
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quote:
Originally posted by Twiggy
I found changing the channel on the router worked when i had same issues....
me2
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Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
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quote:
Originally posted by 306CORSA
quote:
Originally posted by Twiggy
I found changing the channel on the router worked when i had same issues....
me2
me3
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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quote:
Originally posted by Twiggy
I found changing the channel on the router worked when i had same issues....
What isp are you on??
orange.
how do I change the channel on the router? and if I do will that mean it messes the other 2 laptops up that are connected to it?
I tried restarting after turning the firewall off but still no difference. It still says its connected to the network and the signal strength is very good!
I noticed there is a WEP Key written on the router but I wouldn't know how to go about changing or resetting it.
Is installing the wireless card in the laptop easy?
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