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Author Slow Sky Broadband (Connect)
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
27th Aug 09 at 21:17   View User's Profile U2U Member Reply With Quote

Have the BB package that is Connect, so its basically Sky selling me broadband through BT equipment. Have Sky phoneline. Im getting 1.17mbps according to Speedtest, on youtube im struggling to watch more than 10 seconds of video continously. Is it something I should report to Sky or give it a week or so? Its been like it for a little while now, and I know what they will say as soon as I ring up - it is offered as an 'up to' 8mb connection.

I dont download anything really, I listen to the radio online, play on XBL, watch a bit of Iplayer and thats about it

[Edited on 27-08-2009 by dannymccann]
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
27th Aug 09 at 21:42   View User's Profile U2U Member Reply With Quote

Some stats from the router

ADSL Link Downstream Upstream
Connection Speed 2336 kbps 448 kbps
Line Attenuation 55.0 db 31.0 db
Noise Margin 8.4 db 18.0 db
Cavey
Member

Registered: 11th Nov 02
Location: Derby
User status: Offline
28th Aug 09 at 05:43   View User's Profile U2U Member Reply With Quote

Do you have the skybox plugged into the phone line? If so, take that out and plug the internet directly into the socket, and re-do the test.

Mine was slowing down my internet, so took it out, and viola, works fine again now. Was 2mb instead of 8!
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
28th Aug 09 at 10:31   View User's Profile U2U Member Reply With Quote

Nah the Skybox never has been plugged into the phone socket, when he came to set it up I didnt have a phone line at the time
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
28th Aug 09 at 10:45   View User's Profile U2U Member Reply With Quote

Ive just checked on samknows, it appears every road around me has speeds up to 4.5mbps, yet my place is up to 2mbps, even places further away from the exchange than me
John
Member

Registered: 30th Jun 03
User status: Offline
28th Aug 09 at 10:49   View User's Profile U2U Member Reply With Quote

They could have used some cheap cable at your bit or the cable could take a different route than the streets around you, it's not just distance.
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
28th Aug 09 at 10:53   View User's Profile U2U Member Reply With Quote

Ah ok, mine is a new development sitting inside an estate of older houses, so yea they have probably skimped on the cable Just rebooted the router and its connected at 2600 downstream now, will have to do, might have to look at going for one of the very few LLUs in the area then when the contract is up

 
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