cunningham
Member
Registered: 25th May 05
Location: Lochore, Fife
User status: Offline
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made an order on the 2nd of december for an off the shelf system they took payment on the 4th and advised the 16th for delivery no delivery on the 16th they then said it would be the 23rd cuttibg it abit close i thought but ohwell no delivery and now its xmas eve no deliverys are being made and its due to be deliverd on monday
im on th phone waiting the now do i have any rights to cancel pissed off was supposed to be an xmas pressie so was going to cancel and nip to currys or comet to get one best of it is my deliverys in Edinburgh 20min away from me and i cant pick it up due to security reasons
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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If its been dispatched, no. If it hasn't been dispatched you may be able to cancel.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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When my other half bought her new laptop from Dell's website they didn't take payment for it until it had been dispatched.
P.S. isn't monday a bank holiday?
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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Yup.
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baz2003uk
Member
Registered: 6th Sep 03
Location: Wiltshire
User status: Offline
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had the same prob mate play them at their own game refuse delivery as it costs them an arm and a leg
(we used to do all UK and Irish delivery s a few moons ago before we binned the contact before the moved out of Europe and the delivery and re delivery is allot more than what the customer pays)
and the service centre are a waste of space
i ordered 1 on the 14 dec for delivery within 48 hrs but eta was 7 jan 3 pissing weeks so called them and asked why delay told due to demand so i said cancel it then was told they could not WTF its not even built yet
money was took out on the 14 and then put back in a few days ago so not sure what they are playing at but i called the bank and was told if they take the money out again they are breaking the law so could be interesting
ended up buying 1 of ebuyer on sat night with it delivered on monday now thats service
would not use dell ever again bunch off toss pots in my option
biggest reason is due to them moving the operation out of limerick and to India or whatnot so its all tex book replays when calling the service centre
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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My other half's laptop came from China I think... 
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Daveskater
Premium Member
Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
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Dell are awful and everything they make is rubbish so I will never use them ever again.
Saying that, I haven't used them but my dad has. So I will continue to not use them for anything.
Numberwang!
Originally posted by AlunJ
I like you Dave, you are a man of men
Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle
Look at my pictures
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Always been good for me. No complaints.
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baz2003uk
Member
Registered: 6th Sep 03
Location: Wiltshire
User status: Offline
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manufacturing is done in Poland and call centre in India
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