Ian_GTI
Member
Registered: 26th Mar 07
User status: Offline
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Basically came home today to find both my ebay and facebook blocked, after speaking to an advisor it appears someone in the netherlands has accessed both my facebook and ebay account and due to this theyve blocked them. Both accounts have totally different passwords so i presume some sort of keystroke recorder virus is on my computer, would i be correct in thinking this and does anyone know anyway of getting rid of it? ive got avast which came up with one virus after a check would this be it? is there anything else i can do to find out if the virus is still on my computer or is it a reinstallation of the operating system job?
Any help would be greatly appreciated as ive been to scared to use my laptop all day!
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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format, reinstall. stop downloading crap from dodgy sites!
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Ian_GTI
Member
Registered: 26th Mar 07
User status: Offline
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if i back up my music etc will the virus still be on them?
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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Dont know, back them up to a portable harddrive, then run a virus scan on the hard drive, if nothing shows up its probably safe. Have you tried running Spybot on your computer, that usually picks up a lot of things if it hasnt been run for a week, let alone ever 
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moka
Member
Registered: 11th Mar 06
User status: Offline
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Could be a keystroke logger, could be poor easy to guess passwords, could have hacked something like your hotmail account (which could have your facebook and ebay accounts linked to) and reset the passwords from that way? You could of used a phising website (fake website) to login. Spyware, Malware, Virus god knows.
Backup, format, clean install, av, watch what you install, stronger passwords (combination of letters + numbers), use firefox as your browser if you dont already and download less porn, go redtube if you need to.
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John
Member
Registered: 30th Jun 03
User status: Offline
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Agree with everything apart from using firefox.
How would that help?
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Yes, Chrome is known to be the most secure browser. Still doesn't stop you using piss weak passwords though and falling for a phishing scam.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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It's not that hard to socially engineer your way into accounts these days with Facebook and the likes.
Sounds strange that they've been 'blocked'. Why would Facebook block your account? Why wouldn't they think it was you logging in from another country? Who is this "advisor"?
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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dont mess with the advisor
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ed
Member
Registered: 10th Sep 03
User status: Offline
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There are ways of monitoring account usage and blocking accounts which have suspicious activity. Ebay and Paypal do it...
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by ed
There are ways of monitoring account usage and blocking accounts which have suspicious activity. Ebay and Paypal do it...
That's why I didn't say ebay or paypal. However, I can't see Facebook doing this, it would need to be reported.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Why wouldn't Facebook implement account monitoring?
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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How would they know he's not on holiday in the Netherlands?
Funny how I didn't get blocked for accessing Facebook abroad. Would be a bit of a shitter for a lot of people if they did block you as soon as you popped up in another country. What might be deemed suspicious to ebay/paypal wouldn't to Facebook.
Depends how the guy got the passwords. If he brute forced them some how then obviously it would look suss to any website, but I'm sure there's a password attempt limit anyway. Then again, if it was some kind of phishing scam then I suppose they'd probably know about that. I suppose I was just speaking as if it'd been socially engineered of keylogged.
I'm still curious who the advisor is who can speak on behalf of both websites anyway.
[Edited on 16-04-2010 by loafofbrett]
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Tom G
Member
Registered: 4th Aug 08
Location: Cheshire
User status: Offline
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I've had a pop up come up on Fb when i tried logging in saying someone has tried to login in from the US on a mobile device. I just changed my password and forgot about it...
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jamied
Member
Registered: 27th Oct 03
Location: Marbella,Spain Drives: C63
User status: Offline
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Yeh I live in Spain and when I login in from the uk occasionally it asks for additional questions as I am logging in from a different location, this is on facebook by the way.
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moka
Member
Registered: 11th Mar 06
User status: Offline
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I think they may have something setup like if an account is being accessed from say the UK and has done consistanly since it was created, and then 10mins-20mins later the same account was accessed from another country then something could potentially be wrong and the account would be flagged for investigation. If the account was investigated, and after the login from the user in another country the account has had its password changed that would be extremely suspicious.
To me this makes sense, the only thing i can see wrong with it is if your remoting to your friends/family pc abroad and you happen to sign into your facebook from there machine?
quote:
Originally posted by John
Agree with everything apart from using firefox.
How would that help?
Not specifically Firefox, that was just an example. Just another browser apart from IE. Internet explorer has been exploited enough times and as long as its the most popular browser (only because its the default browser for the worlds most popular operating system), malicious activty will be rife on it. Im judging this by past experience (but i cant say ive used it now for a good 5 years) but in the past ive had the most spyware / crap come through IE whereas Firefox that risk has been greatly reduced. Sure it could be coincidence, but i dont believe so. 
[Edited on 16-04-2010 by moka]
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AlunJ
Member
Registered: 3rd Apr 07
Location: Newport
User status: Offline
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I logged onto facebook in tenerife and had no problems 
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