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Author Broadband
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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20th Apr 13 at 19:23   View Garage View User's Profile U2U Member Reply With Quote
Didn't even know it could still be this slow?!
Any advise on what I can do?
Locked into a virgin contract but moved house no now only have standard BB supplied by them instead of fibre optic.
Obviously coming from 35MBps to this is killer,
Can get bt Infiniti in 5 months but any advise in the meantime would be great.

Thanks all.

[Edited on 20-04-2013 by XE Col]
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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20th Apr 13 at 19:23   View Garage View User's Profile U2U Member Reply With Quote
fred7
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Registered: 17th May 04
Location: Rugeley, Staffordshire
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20th Apr 13 at 19:26   View User's Profile U2U Member Reply With Quote
Can you not get a 3g connection for few months? Dont know if this is practical or not? That cant be fibre optic surely? Im sure you can get out your contract aswell because of it been so poor
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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20th Apr 13 at 19:29   View Garage View User's Profile U2U Member Reply With Quote
No virgin cannot supply fibre here apparently but bt can.
3G isn't really practical would go over the monthly allowances etc.
Demo
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Registered: 27th Sep 01
Location: south wales Drives: astra sri ecoflex
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20th Apr 13 at 19:30   View User's Profile U2U Member Reply With Quote
That's really bad. Have you tried plugging your router directly into your test socket to see if there's a problem with the line or internal wiring?
XE Col
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Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
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20th Apr 13 at 19:57   View Garage View User's Profile U2U Member Reply With Quote
I haven't as yet, shall give that a go in the morning
fred7
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Registered: 17th May 04
Location: Rugeley, Staffordshire
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21st Apr 13 at 11:48   View User's Profile U2U Member Reply With Quote
Go onto plusnet and go thru an order they will give you a estimated speed u can get if its massivley different to what your getting get onto the phone and complain shud send an engineer out
Sunz
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Registered: 12th Jan 07
Location: SE England
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22nd Apr 13 at 21:43   View User's Profile U2U Member Reply With Quote
If they have one, go on to the Virgin forum, complain there, as it's public they are more like to do something about it.

Least they can do it explain why it's so slow if the're unable to fix it right away.

 
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