giffgaff outage again - Corsa Sport - for Vauxhall and Opel Corsa B, Corsa C and Corsa D

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John

Member

Registered: 30th Jun 03
User status: Offline

2nd Oct 13 at 19:09

Some sort of outage again, been at least a couple over past week or so.

Three with 4G for just about the same price as gg is becoming more tempting.

Rob_Quads

Member

Registered: 29th Mar 01
Location: southampton
User status: Offline

2nd Oct 13 at 19:15

does giff gaff go offline when o2 stays online or does o2 go as well?

I'm just deciding which way to go from my vodafone line - either Three or GiffGaff

John

Member

Registered: 30th Jun 03
User status: Offline

2nd Oct 13 at 19:22

Depends which part of the system has failed, can both go down together, or go down individually.

It's been a while since it's happened tbh but the 4G allure of three might be enough to sway me. I can't see gg keeping the prices the same for 4G.

Dave

Member

Registered: 26th Feb 01
Location: Lancs
User status: Offline

2nd Oct 13 at 20:39

It was down for me last Friday afternoon/evening. Data still worked, just wouldn't call or SMS. First time I've had a problem with them since I switched though and whilst it was a bit annoying there are enough other ways to get in touch with people so it wasn't a huge inconvenience.

3's tariffs are very tempting but O2 is the only network that I'm certain gets signal at home.

A2H GO

Member

Registered: 14th Sep 04
Location: Stoke
User status: Offline

2nd Oct 13 at 20:40

Ill be going Three when they get 4G, not worth the extra fiver till then.

Dom

Member

Registered: 13th Sep 03
User status: Offline

2nd Oct 13 at 22:12

This a complete network outage or just intermittent?

Sent a load of texts last night without issue and similar today + calls

Tbf, last issue i had (that i noticed/had affect) with GG was around 12 months ago when the top-up part of the site was borked; was sorted within an hour or so though so it didn't put me out too much.

John

Member

Registered: 30th Jun 03
User status: Offline

2nd Oct 13 at 22:14

I noticed because we tried to make a couple of calls between about 5 and 8 and it wouldn't dial. Data was working throughout.

A2H GO

Member

Registered: 14th Sep 04
Location: Stoke
User status: Offline

3rd Oct 13 at 09:04

Can;t say I've noticed any problems in the last couple of days, just the usual very slow internet speeds.

John

Member

Registered: 30th Jun 03
User status: Offline

3rd Oct 13 at 12:48

Still happening today.

James

Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline

3rd Oct 13 at 12:53

However cheap they are, if they had more than one outage in the space of a few months I would seriously consider leaving.

Dom

Member

Registered: 13th Sep 03
User status: Offline

3rd Oct 13 at 13:29

quote:
Originally posted by John
Still happening today.

No problems here. Have they said what the issue is?

James - Most networks have intermittent issues, it's just luck of the draw.

Edit - http://status.o2.co.uk - Appears to be an issue with O2

[Edited on 03-10-2013 by Dom]

John

Member

Registered: 30th Jun 03
User status: Offline

3rd Oct 13 at 13:35

I seen that from the forums, the communication is terrible from them, which is a bigger issue than the outages.

Internet has been fine, just calls and texts for me.

A2H GO

Member

Registered: 14th Sep 04
Location: Stoke
User status: Offline

3rd Oct 13 at 14:14

Not really when communication is terrible from every other mobile network operator anyway.

Dom

Member

Registered: 13th Sep 03
User status: Offline

3rd Oct 13 at 14:16

quote:
Originally posted by John
I seen that from the forums, the communication is terrible from them, which is a bigger issue than the outages.

You think?

See i think it's pretty decent; i can't think of any other network that gives you a running commentary on the issue and the fixes/solutions - perfect example is the O2 status page, just gives you a weak arse reason and excuse, no actual information there.

Issue i have with it is how they go about displaying it all, ie - it's all buried within a forum. The information is there but it's just a bit of a ballache to get to and read.
Personally i'd like them to seem them have a decent status page, similar to what you'd find on a Hosting provider (TSOHost for example), as it'd make things a lot easier rather than having to trawl through a forum.

John

Member

Registered: 30th Jun 03
User status: Offline

3rd Oct 13 at 15:34

The forum is the only form of contact though (tickets useless when something big going on) so although they do have some more updates, they aren't of much use and buried in a forum as you've mentioned. I know where you are coming from though.

Chrissy

Premium Member