corsasport.co.uk
 

Corsa Sport » Message Board » Off Day » Geek Day » Returning laptops to ebuyer.


New Topic

New Poll
  <<  1    2  >> Subscribe | Add to Favourites

You are not logged in and may not post or reply to messages. Please log in or create a new account or mail us about fixing an existing one - register@corsasport.co.uk

There are also many more features available when you are logged in such as private messages, buddy list, location services, post search and more.


Author Returning laptops to ebuyer.
Ben G
Member

Registered: 12th Jan 07
Location: Essex
User status: Offline
4th Jan 16 at 13:09   View User's Profile U2U Member Reply With Quote

I saw it with my own eyes though. She tried to open a folder which her photo's were stored in and after a minute of it trying to load the folder's contents, we gave up.

I would accept up to about 10 seconds of waiting tume, but other a minute indicates there's something wrong, surely?
Balling
Premium Member

Avatar

Registered: 7th Apr 04
Location: Denmark
User status: Offline
4th Jan 16 at 13:17   View Garage View User's Profile U2U Member Reply With Quote

Agreed, a minute to show the contents of a folder isn't about hardware performance. Something's broken.


Balling
Premium Member

Avatar

Registered: 7th Apr 04
Location: Denmark
User status: Offline
4th Jan 16 at 13:22   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by deano87
Did it come with an AntiVirus pre-installed? Get rid if so. Might make the world of difference.
This or any other bloatware is all I can think of as the reason for your issue. Short of failed hardware, that is.

Is the performance different between running from battery or with the charger plugged in?


Ben G
Member

Registered: 12th Jan 07
Location: Essex
User status: Offline
4th Jan 16 at 13:51   View User's Profile U2U Member Reply With Quote

I'm not sure tbh. It was plugged in to the mains.

There probably is a ton of hp crap on it that doesn't need to be running.
Neo
Member

Registered: 20th Feb 07
Location: Essex
User status: Offline
4th Jan 16 at 14:16   View User's Profile U2U Member Reply With Quote

Sounds like you need to clean it up of the preinstalled hp junk and get it working properly. Loads of guides online - http://www.maximumpc.com/how-to-make-windows-10-faster/

Also have you just dumped a shit ton of data onto the hard drive ?
Ben G
Member

Registered: 12th Jan 07
Location: Essex
User status: Offline
4th Jan 16 at 14:18   View User's Profile U2U Member Reply With Quote

She had put a load of photo's onto it, but she said it was running slowly before that. Women, eh!
Neo
Member

Registered: 20th Feb 07
Location: Essex
User status: Offline
4th Jan 16 at 14:22   View User's Profile U2U Member Reply With Quote

I've heard turning off indexing can help as well particularly in windows 8.1 and 10 on slow disks, never bothered as nowadays everything I come into contact with is SSD so not a problem
Steve
Premium Member

Avatar

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
4th Jan 16 at 15:46   View Garage View User's Profile U2U Member Reply With Quote

I had a new laptop over xmas, ran dog shit, reinstalled from scratch now runs perfect.

They come preloaded with all sorts of shit
Ben G
Member

Registered: 12th Jan 07
Location: Essex
User status: Offline
4th Jan 16 at 16:03   View User's Profile U2U Member Reply With Quote

I'll try that if they don't play ball with the return. I haven't looked at it in depth as she was moaning about it so much about it's retardedness that I could not be bothered with it all.
A1EX
Member

Registered: 29th Mar 00
Location: Turku, Finland
User status: Offline
4th Jan 16 at 17:03   View User's Profile U2U Member Reply With Quote

Did she try turning it on and off again?
kz
Member

Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
4th Jan 16 at 19:56   View User's Profile U2U Member Reply With Quote

Good luck after having to return something to eBuyer before... I shall never be using that company again. Stuck in the dark ages!
Ben G
Member

Registered: 12th Jan 07
Location: Essex
User status: Offline
20th Jan 16 at 17:17   View User's Profile U2U Member Reply With Quote

Thought I'd update this as it's only fair to ebuyer.

After going through a massive Ballache of a returning system, I finally got a refund authorised after they inspected it and indeed found it was faulty.

Had to ring hp, get an authorisation for return, then had to send them an invoice, then wait for them to reply, then wait in all day for the courier.

Bit shit really, but next time I'll buy instore, rather than online.

Went and bought a new gen i5 hp from curry's that was on offer. Even got a £20 discount

[Edited on 20-01-2016 by Ben G]
Steve
Premium Member

Avatar

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
20th Jan 16 at 17:54   View Garage View User's Profile U2U Member Reply With Quote

They are even worse for returns if it goes wrong so better hope it doesn't.

Basically they say anything that goes wrong with it is down to customer misuse
Ben G
Member

Registered: 12th Jan 07
Location: Essex
User status: Offline
20th Jan 16 at 18:43   View User's Profile U2U Member Reply With Quote

Bought my vaio from there and had no problems with that, until I dropped it.
kz
Member

Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
20th Jan 16 at 20:08   View User's Profile U2U Member Reply With Quote

Pretty much the same experience of mine... but even when I sent my back (monitor from ASUS) they didn't believe me even though the engineer had diagnosed it over the phone! Had to send photographs I luckily took before sending it in.

Compare that experience to returns on Amazon and it's a wonder these other companies still exist.

  <<  1    2  >>
New Topic

New Poll

  Related Threads Author Forum Replies Views Last Post
laptop for university. gez bay Geek Day 25 1746
25th Jan 11 at 16:25
by gez bay
 
laptop cunningham Geek Day 5 755
14th Oct 11 at 08:43
by Sam
 
Recommend me a laptop..... Ben J Geek Day 6 965
12th Nov 11 at 17:51
by John
 
Laptop for around £300. Help! Kerry Geek Day 20 1162
29th Aug 12 at 15:35
by Sam
 
Laptop for around £400-£500 sc0ott Geek Day 22 3726
4th Oct 14 at 10:30
by evilrob
 

Corsa Sport » Message Board » Off Day » Geek Day » Returning laptops to ebuyer. 30 database queries in 0.0117080 seconds