MoNkEy MaGiC
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Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
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my HP 2002 version of XP professional SP2 does not recognise my cd key anymore!??? 
ok basically this is what happend...
my hp comp was full of crap/viruses and dead slow so i was advised to reinstall my windows, so i did and i had to activate the windows with the serial key which all went fine, but as all was seeming fine other day as i was re-installing all my programs and games it crashed hard (blue screen fatal error) anyway i was advised that the hard drive was corrupted/damaged beyond repair!....
so anyway the situation now is.. i bought a new harddrive and reinstalled my windows xp sp2 pro 2002, but now it says my cd key has been used already!!!!
i have 30 day grace period to activate my windows with a new/valid cd key!!
what can i do???
how can i re-activate my windows???
[Edited on 30-06-2006 by MoNkEy MaGiC]
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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does it give you the option to enter a new cd key?
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MoNkEy MaGiC
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Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
User status: Offline
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yes mate it does, it shows my old cd key and says the number of times this cd key can be used has reached its limit!!!??? 
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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thats strange, are you connected to the net when your inputting the cd key.
e.g is it going through the "register this copy of windows" online thing ?
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MoNkEy MaGiC
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Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
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yes it connects to the server and goes through fine, and comes up with the message "this cd key has reached its limit etc"
how much would a new cd key cost? i really dont want to buy a new cd key, i mean i bought this windows legit with the computer, but just using it on a new hardrive because my old hdd is damaged!
anyway i can get cd key fixed or a new one from microsoft etc??
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_Allan_
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Registered: 24th Mar 04
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Ring Microsoft on the free phone number shown when asked to activate. I had to do this once when I updated my bios firmware. They just asked my current key and some other questions (can't remember as it was about 3 years ago) and they gave a code to put in the key field.
[Edited on 30-06-2006 by _Allan_]
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MoNkEy MaGiC
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Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
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i think whats happend is, when i re-installed it the first time the other day and activated it, it used up the cd key, but then when that harddrive went pop and i got a new one and tried to use the same key it said its already used!
yes i think the best thing to do is to call them, you think they will understand my situation though and re-activate my windows??
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_Allan_
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Registered: 24th Mar 04
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yes they should do, I only updated my bios and it asked to reactivate. It would not accept my previously used key. It said to ring Microsoft. All sorted in 10 mins. I think they even have 24/7 support for this. Give them a ring.
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MoNkEy MaGiC
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Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
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oh ok so its just a case of them giving me a new cd key!
just out of curiosity how much would a new cd key cost??
i really hope i dont have to buy anything! 
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_Allan_
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Registered: 24th Mar 04
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It was free, they just wanted to check it was the original key and person using it etc.. I'd honestly just ring them. They'll inform you if there is/not a charge.
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abdus
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Registered: 23rd Feb 06
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where's your other hard drive? is it being used? format it completely...
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MR2Mike
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Registered: 20th Jan 05
Location: Old Trafford. Drives: MR2 N/A
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quote:
Originally posted by abdus
where's your other hard drive? is it being used? format it completely...
doesnt work when a virus has seriously fucked your pc.... ive got a full pc here that a cant really use due to this.... BT even rang us up and said "dont use that pc to connect to the internet !!! its fuckin up everyone elses pc's"  madness. but oh well. nice shiny Dell to replace it now lol
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abdus
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Registered: 23rd Feb 06
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but you can still wipe off the hard disc without starting windows...
and yes, dell rocks
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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doesnt matter whats on the harddrive as when he connected to the internet to register the copy of windows it is recorded as already having been registered to something else.
there are programs to get around it but theres no point when u can just ring up realy as you have a legit copy.
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abdus
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Registered: 23rd Feb 06
User status: Offline
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i have used my cd key about 25 times now (maybe more), never got this problem, why: i formatted the other hard drive that had the windows on it before registering again...well my experience 
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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yeah me niether but ive never registered my cd key on line with windows though.
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MR2Mike
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Registered: 20th Jan 05
Location: Old Trafford. Drives: MR2 N/A
User status: Offline
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quote:
Originally posted by abdus
i have used my cd key about 25 times now (maybe more), never got this problem, why: i formatted the other hard drive that had the windows on it before registering again...well my experience
ah right yes that would work... i thought you meant format the old hard drive to cure the viruses etc,
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abdus
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Registered: 23rd Feb 06
User status: Offline
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MoNkEy MaGiC
Member
Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
User status: Offline
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ok i called them and they said some crap about system configuration dont match!!!!
i explained everything and that i have changed the HDD!!!
but anyway they said i will have to buy a new cd key and theirs no other way around it due to the amount of piracy etc, i was like man i have a legit pc!!!!
and thats when i hung up  tossers
anyway ive had enough of microsoft, what else can i do??
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PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
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microsoft are shitting on the end user end of...
WGA also got ALOT of criticism, and still does...
Ring them again and say you want a new CD Key, explain again about the situation, and say if it is NOT resolved, you will go to trading standards, as you are being refused access to software you LEGALLY bought.
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abdus
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Registered: 23rd Feb 06
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is it an OEM or retail version?
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MoNkEy MaGiC
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Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
User status: Offline
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im not sure
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abdus
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Registered: 23rd Feb 06
User status: Offline
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OEM versions have a sticker on the chassis of your pc
format the other harddrive...and try
[Edited on 07-07-2006 by abdus]
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MoNkEy MaGiC
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Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
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oh ok, yeah i had that, but i changed tower long time ago so dont know were that is!
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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so where is your CoA label?
[Edited on 07-07-2006 by abdus]
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