Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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ok heres the problem
outlook on a pc which is connected to orange dial up sends and recieves emails fine through outlook and it is a freeserve email address
outlook on laptop which is connected through BT recieves emails fine but when you try to send one it says the senders email address has been rejected this is also using the freeserve email address and with the exact same settings that is used on the pc
im not very technical so any ideas??
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Tim
Site Administrator
Registered: 21st Apr 00
User status: Offline
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From what I remember certain BT ISPs don't let you use their outgoing mail servers for non-BT email addresses...
It's either Openworld or BT Internet but not sure which. Easiest thing is to give their customer services a quick bell -- they might charge a fee to enable it?
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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hmmm thats what i thought
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Skylined
Member
Registered: 27th Sep 05
Location: Sideways, Surrey
User status: Offline
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You can't send another provider's email through a different provider's server.
The orange one works because it is backward compatible as freeserve turned to wanadoo which turned to orange
But BT to Freeserve is completely different
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
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quote: Originally posted by Skylined
You can't send another provider's email through a different provider's server.
Sure you can, my ISP allows me to send email at both my Corsa Sport and private email addresses.
There are two reasons why you can't, either the ISP will only allow email whose from addresses match their own domains, or they don't even offer outgoing mail. BT falls in to the latter category.
Read this - http://esupport.gradwell.net/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=146
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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but having said that
im on bt broadband and it lets me use outlook for my corsasport and hotmail emails!!!
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1.2-Ls-Corsa
Member
Registered: 13th Jul 02
Location: BEDFORDSHIRE
User status: Offline
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These are both internet email accounts not ISP email accounts I believe
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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Grave Digging or what
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1.2-Ls-Corsa
Member
Registered: 13th Jul 02
Location: BEDFORDSHIRE
User status: Offline
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I am having sodding issues with mine aswell GRRRR Can recieve but not send ARGH!!!!
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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At one time you could on BT but they have since blocked it.
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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BT have recently changed there setup, i think they now use authenticated outgoing mail.
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Paul
Member
Registered: 16th Apr 02
Location: Oop north.
User status: Offline
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you will tend to find that ISP's will only allow people on there own IP blocks to send email through there SMTP. So if you are with BT, use there outgoing SMTP servers. If not use your appropiate ISP's outgoing SMTP offering. Incoming is not affected in the same way.
[Edited on 25-04-2008 by Paul]
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richardworrall
Premium Member
Registered: 20th Sep 05
Location: Derby
User status: Offline
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i have a btinternet address and use my outlook for sending and receiving through a different provider. I have to pay 1.50 per month to use it though.
Details here....
http://www.productsandservices.bt.com/consumerProducts/displayProduct.do?productId=CON-16440
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