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Author Email management
koolkorsa
Member

Registered: 15th Jun 03
User status: Offline
9th Feb 08 at 22:00   View User's Profile U2U Member Reply With Quote

I run a online business and receive over 100 emails a day from potential customers. I currently use a web based email service which is shit. I need something more powerful (perhaps Outlook based) where I can easily see all bookings by one customer or have them automatically sent to a unique customer folder. Anybody have any suggestions?

Is it possible to have outlook based email without paying? Thanks.
Cosmo
Member

Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
9th Feb 08 at 22:05   View User's Profile U2U Member Reply With Quote

Could go for ThunderBird from Mozilla (guys who make Firefox). That will have the same capabilities as Outlook such as making seperate folders and filtering emails.

http://www.mozilla-europe.org
koolkorsa
Member

Registered: 15th Jun 03
User status: Offline
9th Feb 08 at 22:14   View User's Profile U2U Member Reply With Quote

Sorry I've got outlook software. What I meant is what email providers support outlook - and are there any free email services that use outlook . Because as I understand it all the web based services e.g. yahoo mails, gmail, hotmail etc are browser based. Whereas outlook based email is only from internet providers like aol, sky etc.
Cosmo
Member

Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
9th Feb 08 at 22:16   View User's Profile U2U Member Reply With Quote

Im sure you can use Outlook with gmail and hotmail.

Who are you with at the moment?
ed
Member

Registered: 10th Sep 03
User status: Offline
9th Feb 08 at 23:11   View User's Profile U2U Member Reply With Quote

I use Outlook for my Hotmail account, it's also set up for use with my university e-mail account too which is a POP account.

You can do what you like with it
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
10th Feb 08 at 00:06   View User's Profile U2U Member Reply With Quote

If you run an online business, surely you have a website? Run the emails through your website address to outlook??
Bart
Member

Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
10th Feb 08 at 10:13   View User's Profile U2U Member Reply With Quote

I think your looking for some sort of Customer Relations Management (CRM)?
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
10th Feb 08 at 12:06   View User's Profile U2U Member Reply With Quote

Oh and you can set outlook to do all kinds of stuff, you can write notes in their contact card, which Is what I do, as I dont really need a CRM just yet

 
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