eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
|
i got a new phone from o2 about 3 or 4 weeks a go but there is loads of dust behind the screen, is this a valid enough reason to return it and get a replacement? its not a massive thing but annoying.
|
_Allan_
Member
Registered: 24th Mar 04
User status: Offline
|
Depends on if it indicates the screen is sealed correctly or not. Might be difficult a case to argue after 3/4 weeks. What phone is it by the way?. Not a i8510 by any chance? 
|
myke
Member
Registered: 7th Feb 01
Location: High Wycombe, Buckinghamshire
User status: Offline
|
202 and ask them?
|
eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
|
its a nokia 6220, its just pisses me off, but i could live with it, i'll prob ring them later and see what they say.
|
coupe_babe
Member
Registered: 27th Jun 07
User status: Offline
|
tell em it just randomly turns off by itself, they cant prove it and if your within 28 days they must replace it.
|
Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
|
dust ina screen will get u laughed out fo a store
|
eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
|
quote:
Originally posted by Robbo
dust ina screen will get u laughed out fo a store
 thats what i thought, didnt bother ringing in the end, didnt want o2 staff laughing about me
|
Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
|
they would, believe me
|
eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
|
do you know if you can get the case off a nokia 6220 so i can clean it myself? had a quick look but it doesnt look like it wants to come off and i dont want to break it.
|
harrisp
Member
Registered: 15th Dec 07
Location: Derbyshire
User status: Offline
|
Just do as above and say it is turning itself on and off.
|
ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
|
quote:
Originally posted by Robbo
they would, believe me
I doubt that very much, you are buying a product and if it doesn't meet your expectations or you suspect a manufacturing fault (poor dust seals) then you should tell them.
If they laughed at me over the phone, i'd be taking their name and writing a letter of complaint.
|
Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
|
ud still get laughed out for complainign about dust
|
eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
|
might give that a go then, i dont suppose they can prove it can they?
thing is even if get another, it'll probably just happen again
|
eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
|
i know it does sound a bit soft, but surely the inside of the screen of a phone that is 4 weeks old shouldnt be covered in dust.
|
Jay
Member
Registered: 26th Sep 04
Location: Liverpool
User status: Offline
|
Ive found most Nokias do this, ive had a fair few too.
|
ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
|
quote:
Originally posted by Robbo
ud still get laughed out for complainign about dust
why would he, you pay for a product and expect it to be perfect.
i would ask for a replacement.
|
dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
|
My 6280 did this, was a poor dust seal, and it does get annoying. Youve got a better chance if you are within your first 28 days or what not
|
Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
|
quote:
Originally posted by ssj_kakarot
quote:
Originally posted by Robbo
ud still get laughed out for complainign about dust
why would he, you pay for a product and expect it to be perfect.
i would ask for a replacement.
if its not within 14 days u will not tget a brand new phone because of duct we lose out massively when rturning stocvk hecne why you wont be alowe da replacement
|
eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
|
posted my phone back to o2 this morning, and at 2.30 pm dhl delivered my new replacement
|
