Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Had Sky BB about 3 weeks, super fast except at 5 for about 30 minutes (Which it says in the small print, fair enough)
Since Saturday it has been ridiculously slow, to the point where the only website I can get on is here.
Just me or are other sky users affected?
This is my 4th ISP now and this seems to happen with them all  Brand new router too 
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N3CRO
Member
Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
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Prehaps a prob with your phone line or PC if its happened with 4 ISP's.
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Affecting 2 PC's.
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N3CRO
Member
Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
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Possibly the phone line then.
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John
Member
Registered: 30th Jun 03
User status: Offline
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Plug the router into the main phone point in the house and unplug all your phones, if it's still happening it's nothing in your house causing the problem.
If it's not in your house the only thing you can do is get onto sky, they have various tools available their end to find out where the problem lies.
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MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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I'm on SKY BB now...it was activated today...seems ok so far...
Only on the Base 2MB service...
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ed
Member
Registered: 10th Sep 03
User status: Offline
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I've had mine for a year and a bit now and never had any problems 
Will have to phone them up and let them know there's a problem...
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Fast again at the moment so will see what its like come tea time.
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Since 5 its been unbarably slow again. Only site I can get on
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John
Member
Registered: 30th Jun 03
User status: Offline
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That just sounds like their network is being used heavily when people come in from work instead of a problem.
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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As John said, sounds like throttling, have you tried unplugging everything and just plugging the router into the Test socket (main phone point) in your house, after 5?
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daymoon
Premium Member
Registered: 1st Aug 08
Location: Selby, North Yorkshire
User status: Offline
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i got sky Broadband and its fine!
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johnhara1
Member
Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
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I have the upto 16MB BB from Sky.
It maxes out at 12MB but it's always been spot on. It does however, occasionally drop off altogether for a few minutes but i can live with it.
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Changed a filter. Speeded up, still slower than what it is prior to 5pm but a lit faster than what it has been like!
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Mase
Premium Member
Registered: 16th Sep 01
Location: Derbyshire
User status: Offline
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Is there any noise on the line? This really affected our connection and their tests couldn't pick it up for some reason, in the end BT had to come and sort the line out...
Mase
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N3CRO
Member
Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
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quote:
Originally posted by Mase
Is there any noise on the line? This really affected our connection and their tests couldn't pick it up for some reason, in the end BT had to come and sort the line out...
Same with me although BT couldn't care less and claim theres no problem 
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