Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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Any good? Just smashed my o2 router to bits as had enough....
Contract was up on the 8th Dec so i am free!!
Whats the best comapny?
Talk Talk said £18 pr mth inc line rental and internet?
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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Keep away.
Sky are excellent.
What was your problem with o2?
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote:
Originally posted by noshua
Keep away.
Sky are excellent.
What was your problem with o2?
 moved from sky to o2 as they were shot at prob solving! And so are o2
I recon since Thursday when we had issues i have spent over 20hrs+ on hold, checking what light is on the router, trying this that and the other!
3hrs in total today was the last straw!
Whats up with TalkTalk?
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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talktalks great had no problems with them im with them for phone and internet been with them for over a year now!
get around 4.5 to 5meg too 
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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To put it lightly, there is a whole website dedicated to problems with TalkTalk.
http://www.talktalkproblems.co.uk/broadband/
If you've had trouble with O2 and Sky, chances are there's a problem on your line - which basically means, any service you subscribe to, there will always be a problem of some sort.
Have you considered taking out Virgin cable broadband?
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote:
Originally posted by noshua
To put it lightly, there is a whole website dedicated to problems with TalkTalk.
http://www.talktalkproblems.co.uk/broadband/
If you've had trouble with O2 and Sky, chances are there's a problem on your line - which basically means, any service you subscribe to, there will always be a problem of some sort.
Have you considered taking out Virgin cable broadband?
Cant get Cable here... otherwise i woulf be on it as cant have sky dish on the house...
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Sounds like the problem is down to your wiring/exchange rather than the ISP.
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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i would have said sky and o2 were amongst the best for actual web service, maybe not customer service... i think you will have probs will all ISP. Why not put the dish elsewhere and not on the house?
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John
Member
Registered: 30th Jun 03
User status: Offline
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o2 still has support in Glasgow, I had to phone recently, the email is india though, avoid like the plague.
If you are having problems with o2 on Glasgow you can't be doing what they ask.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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I was doing what they ask... But they dont know what they are doing
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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I would get on the phone to BT and get them to do some checks on your line (afaik BT own all the lines and every other company out there 'borrows' their lines, hence when there's a problem on the line, the job will get passed onto BT).
I can't see there not being a problem on your line if you've had problems with O2 and Sky.
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John
Member
Registered: 30th Jun 03
User status: Offline
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It's better to get the ISP to chase up BT, bt won't be very interested if you phone up on your own.
Have you connected the router straight to the main phone point in the house and disconnected everything else to see if you still get the same problem.
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Mark Prydderch
Member
Registered: 7th Mar 07
Location: Chester
User status: Offline
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quote:
Originally posted by noshua
(afaik BT own all the lines and every other company out there 'borrows' their lines, hence when there's a problem on the line, the job will get passed onto BT).
It's best to ring your service provider. Don't phone BT. Your service provider will/should speak with Openreach (a BT Group business) who are the company that maintain the access network on behalf of all service providers.
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James_DT
Member
Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
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The service provider should be able to escalate it with BT/Openreach if there's no joy initially, too.
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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No, no, I mean if he gets to the point where he has no internet - or subscribes to Virgin instead, he should phone BT up - even if he complains there's a fault on his landline, they will still run the checks.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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F.Y.I. Its fixed now...
But they sent out a new router which turned out to be a recon... (Pen marks on the back by the reset button)
We would try a few things get put on hold then get told 2nd line need to look at this and they will call you back or bt need to look into it and we will call you back.
Never have a call back
They kept trying the same old thing then fob me off when they had reached the end of there problem solving software...
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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So what exactly was fixed then - was your router duff, or did you have to change some settings somewhere?
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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No idea
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