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Author .mkv file
ajscorsa
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Registered: 30th Apr 02
Location: Perceton, North Ayrshire
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14th Jan 10 at 17:39   View User's Profile U2U Member Reply With Quote

Ok so i've been downloading a few films in HD that are .mkv format but when playing them through my WD Media Player Theres no sound.

Any Ideas whats up?
adiohead
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Registered: 28th Sep 01
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14th Jan 10 at 17:41   View User's Profile U2U Member Reply With Quote

you need the right decoder

http://www.matroska.org/technical/guides/playback/windows/index.html

[Edited on 14-01-2010 by adiohead]
csweatherston
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Registered: 16th Jan 06
Location: Devon
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14th Jan 10 at 17:56   View User's Profile U2U Member Reply With Quote

i found this too.... i dont think the WD media player fully supports mkv.
Its the same with some mp4 files if they are encoded with h264.

The best way is to recode them yourself to mp4/avi.
adiohead
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Registered: 28th Sep 01
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14th Jan 10 at 18:02   View User's Profile U2U Member Reply With Quote

oh, just realised it was a standalone player.

according to the latest firmware upgrade it now supports more mkv audio:

http://www.wdc.com/en/products/wdtv/index.asp?wdc_lang=en
Dom
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Registered: 13th Sep 03
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14th Jan 10 at 18:08   View User's Profile U2U Member Reply With Quote

Update the WD Firmware, should support most codecs now And only re-encode if you need to, as it'll take a while....
ajscorsa
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14th Jan 10 at 18:22   View User's Profile U2U Member Reply With Quote

ill try that guys thanks
ajscorsa
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Registered: 30th Apr 02
Location: Perceton, North Ayrshire
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14th Jan 10 at 18:49   View User's Profile U2U Member Reply With Quote

anyone know how long the update should take? its been at it a wee while now
adiohead
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Registered: 28th Sep 01
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14th Jan 10 at 19:02   View User's Profile U2U Member Reply With Quote

you loaded the right firmware for your model?

WDBABF0000NBK
or
WDAVN00

there's two versions
ajscorsa
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Registered: 30th Apr 02
Location: Perceton, North Ayrshire
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14th Jan 10 at 19:05   View User's Profile U2U Member Reply With Quote

how do i find out what version mine is?
ajscorsa
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14th Jan 10 at 19:11   View User's Profile U2U Member Reply With Quote

mines WD00AVP

which i cant find an update for

[Edited on 14-01-2010 by ajscorsa]
Dom
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14th Jan 10 at 19:17   View User's Profile U2U Member Reply With Quote

WD00AVP is the first gen model, this is the page you want - http://www.wdc.com/en/products/wdtv/index.asp?wdc_lang=en

Shouldn't take that long to load, although i'd be warry about turning it off/resetting the player mid updating the firmware. Might be worth a quick google and see if anyone else has had issues




First gen lastest firmware is 1.03.1 - http://www.wdc.com/global/webtracking/index.asp?id=1077&url=http://support.wdc.com/download/wdtv/WDTV_1_03_01.zip

[Edited on 14-01-2010 by Dom]
ajscorsa
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Location: Perceton, North Ayrshire
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14th Jan 10 at 19:26   View User's Profile U2U Member Reply With Quote

thats the firmware i went for.

its just sittind on a black screen with the WD logo
Dom
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14th Jan 10 at 19:31   View User's Profile U2U Member Reply With Quote

try this -
>HERE<

Edit - From a quick google, people are saying it's better to unplug all other drives and just use a USB stick with the firmware update on. Also an update can take anything from a few minutes to 20 minutes.

[Edited on 14-01-2010 by Dom]
ajscorsa
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Registered: 30th Apr 02
Location: Perceton, North Ayrshire
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14th Jan 10 at 19:42   View User's Profile U2U Member Reply With Quote

yeah I tried to update using my 1TB external HDD seems they dont like doing it with them, managed to find out how to reset it after it frooze and updating it off a usb pen, cheers mate
ajscorsa
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Registered: 30th Apr 02
Location: Perceton, North Ayrshire
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14th Jan 10 at 20:10   View User's Profile U2U Member Reply With Quote

still no sound after update
Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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14th Jan 10 at 20:31   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ajscorsa
still no sound after update


Try VLC player - plays mkv's fine for me


Lotus Elise 111R

Impreza WRX STi
Dom
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Registered: 13th Sep 03
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14th Jan 10 at 20:36   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ajscorsa
still no sound after update


use >GSpot< and find out exactly which codec it's using for the sound and see if the WD handles it.
If not then you're only options are to get the film again but in a different format (or encoded with different codecs) or re-encode the film yourself to something that is compatible, although this can take a while (many hours, depending on computer spec and how you're re-encoding - multiple passes etc)


Kyle T - He's using a standalone media player, WD Media Player..

[Edited on 14-01-2010 by Dom]
ajscorsa
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Registered: 30th Apr 02
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14th Jan 10 at 20:47   View User's Profile U2U Member Reply With Quote

cheers bud ill try grab it again from somewhere else.
Toby
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Registered: 29th Nov 05
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15th Jan 10 at 11:41   View Garage View User's Profile U2U Member Reply With Quote

what audio is it in the MKV?
Budgie
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Registered: 2nd Dec 09
Location: Basingstoke
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15th Jan 10 at 11:53   View User's Profile U2U Member Reply With Quote

why dont you just download cccp.
i had probs playing mkv on wmp downloaded cccp and everything is playable on it now http://www.cccp-project.net/
Dom
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Registered: 13th Sep 03
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15th Jan 10 at 12:56   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Budgie
why dont you just download cccp.
i had probs playing mkv on wmp downloaded cccp and everything is playable on it now http://www.cccp-project.net/


As said, he's using a standalone media player not a computer.
Budgie
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Registered: 2nd Dec 09
Location: Basingstoke
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15th Jan 10 at 13:09   View User's Profile U2U Member Reply With Quote

is that a taxi
noshua
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Registered: 19th Nov 08
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15th Jan 10 at 20:02   View User's Profile U2U Member Reply With Quote

The first version of the WDTV player doesn't downmix DTS audio to stereo, it's only the second version.

Xtreamer, popcorn hour a110 and as mentioned, the second version supports DTS downmixing.

 
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