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Author NETGEAR DUO NAS Box slow as hell :(
SetH
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Registered: 15th Jul 01
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4th Nov 10 at 11:49   View User's Profile U2U Member Reply With Quote

Reet, I thought I would start a thread in here to pick the brains of any CS Geeks.

I am also researching online and the Netgear NAS community forums.

Connected up NAS box the other night and its absolutely as slow as shite, write speeds are only like 400k a minute and if i try to play an MP3 through media player on my laptop it takes about 30 seconds before it starts streaming then it suffers from pauses etc.

As soon as I pointed itunes to a music folder on the NAS box the application just locks up.

NAS box is connected via ethernet to a Netgear ADSL 54mbps 802.11b/g router.

Accessing the NAS Box via a brand new R730 Samsung laptop running windows 7.

I have set the MTU on the NAS box at 1500 and 1430 on my laptop which speeded things up marginally and prevented write errors.

Any ideas for further troubleshooting? I will continue to sift through the Netgear forums but would welcome any suggestions?

Im pretty sure the wireless adapter in my laptop is wireless N so contemplating buying a wireless N router which would give me 100meg wireless instead of 54? but surley it should not be this piss slow using the G protocol?

PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
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4th Nov 10 at 11:59   View User's Profile U2U Member Reply With Quote

Try it via an actual patch cable to rule out the wireless card.

How new is the NAS box?
pow
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4th Nov 10 at 12:22   View Garage View User's Profile U2U Member Reply With Quote

Rule out dodgy wireless first
SetH
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4th Nov 10 at 12:58   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by PaulW
Try it via an actual patch cable to rule out the wireless card.

How new is the NAS box?


The NAS box is brand new : http://www.ebuyer.com/product/143121

So connect my laptop to router via an ethernet cable an see what the access/write speeds are like then?

SetH
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4th Nov 10 at 13:00   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by pow
Rule out dodgy wireless first


Any suggestions for how to approach this? ie software to conduct tests etc? I have never really pulled large amounts of data over this wireless network before to be honest.

Netgear router has latest Firmware as well.

Software updates for NAS etc applied too.
pow
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4th Nov 10 at 13:03   View Garage View User's Profile U2U Member Reply With Quote

Yeah, disable the wireless and plug the laptop into the router.
SetH
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4th Nov 10 at 13:48   View User's Profile U2U Member Reply With Quote

Ok cheers for input but thats a bit of a no shit sherlock troubleshooting task really. (on both our accounts)

I expect via ethernet its going to be quick and that will rule out any issues with the NAS. Hence my wireless network is shite, but question will be why is it shite?
Sam
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4th Nov 10 at 14:13   View User's Profile U2U Member Reply With Quote

Have you tried to ping the NAS box and the router from your laptop - what ms response rate do you get?

Should be fine over plain old G for what you are doing!

Edit: try what this guy suggests: http://home.bott.ca/webserver/?p=226

[Edited on 04-11-2010 by Sam]
Sam
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4th Nov 10 at 14:14   View User's Profile U2U Member Reply With Quote

PS I recently bought a Netgear DGN1000 (wireless N) and I think it's probably the best damn router I've ever had (and I wasn't a fan of Netgear routers in the past due to having some crap ones previously).
Dom
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4th Nov 10 at 14:29   View User's Profile U2U Member Reply With Quote

I had a Netgear WGT router and it too use to suffer with shite transfer speeds (not as bad as yours, 900kb/s ish) between wireless and the routers Nics, never did find a solution or reason to the bottleneck. But replaced it with a Linksys and i now get a solid 2-4MB/s between my laptop and my wired devices.
SetH
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4th Nov 10 at 14:54   View User's Profile U2U Member Reply With Quote

Cheers Sam, Might go for a wireless N router anyway, perhaps time to upgrade.
Dom
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4th Nov 10 at 18:00   View User's Profile U2U Member Reply With Quote

Might be worth patching straight to the NAS box and see what the max throughput is though, you should see 10-20MB/s+ on a Gb link, as it'll show if the NAS box is goosed. Likewise you could do the same and patch it through the router, will tell you if there is issues with the routers switch.
SetH
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4th Nov 10 at 18:28   View User's Profile U2U Member Reply With Quote

Ok am connected to the router from my laptop via an ethernet cable.

I can now copy data from the NAS at around 9mbs

However if I try and write data to the NAS its only around 100kps

WTF is going on
Bart
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4th Nov 10 at 18:30   View User's Profile U2U Member Reply With Quote

reset all your MTU settings back to default.
Also, does the NAS have the latest firmware installed?
Dom
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4th Nov 10 at 18:36   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by SetH
Ok am connected to the router from my laptop via an ethernet cable.

I can now copy data from the NAS at around 9mbs

However if I try and write data to the NAS its only around 100kps

WTF is going on


What about connecting straight to the NAS box via ethernet? Seems a little odd that writing is an issue
SetH
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4th Nov 10 at 18:45   View User's Profile U2U Member Reply With Quote

Wont i need a crossover cable for that?
SetH
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4th Nov 10 at 19:03   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Bart
reset all your MTU settings back to default.
Also, does the NAS have the latest firmware installed?


MTU for LAN Connection was never changed it is still 1500 the same as the NAS.

Wirless connection is set to 1430.

NAS is running the latest firmware.
Dom
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4th Nov 10 at 19:04   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by SetH
Wont i need a crossover cable for that?


Shouldn't, but all that'll happen is it won't connect
SetH
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4th Nov 10 at 19:09   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Sam
Have you tried to ping the NAS box and the router from your laptop - what ms response rate do you get?

Should be fine over plain old G for what you are doing!

Edit: try what this guy suggests: http://home.bott.ca/webserver/?p=226

[Edited on 04-11-2010 by Sam]


Sam have pinged both router and NAS over wireless and no packet loss and response times are 1-2ms
SetH
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4th Nov 10 at 19:19   View User's Profile U2U Member Reply With Quote

Hmmm with MTU set to 1492 on NAS and wireless connection I am seeing about a meg in both directions via wireless.

[Edited on 04-11-2010 by SetH]
SetH
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4th Nov 10 at 19:25   View User's Profile U2U Member Reply With Quote

Its not stable though, when copying a 90meg folder accross it hung half way through and pretty much crashed my desktop.
SetH
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4th Nov 10 at 19:41   View User's Profile U2U Member Reply With Quote

FUCK THIS SHIT

Just went on ebuyer and found a nice Netgear Wireless N router that had been reduced due to damaged/open box. Next day delivery as well

better fucking sort this nigga shit out FFS
Sam
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Registered: 24th Dec 99
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4th Nov 10 at 19:54   View User's Profile U2U Member Reply With Quote



Which one did you get?
SetH
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4th Nov 10 at 19:58   View User's Profile U2U Member Reply With Quote

Just put MTU back to 1500 for both devices getting transfer rates of about 60kps LMFAO
Sam
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4th Nov 10 at 19:59   View User's Profile U2U Member Reply With Quote

You followed the instructions in that link I posted up?

If so, your router is probably fucked

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