Mieran
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Registered: 28th Jan 08
Location: Newcastle upon Tyne
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This is driving me mad now 
Been using a Netgear router for a couple of years now, but just signed up a new contract with TalkTalk and they've sent me a new router.
The new router works fine on my laptop and my dad's laptop but not on my mum's.
Keeps on saying 'unidentified network'
I've deleted the netgear router from the wireless networks but still no joy.
Any ideas?
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willay
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Location: Roydon, Essex
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What operating system is your mothers laptop running?
Can you get on the wireless network ok? i.e. does it ask for for a WEP/WPA password which you enter in successfully?
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Mieran
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Registered: 28th Jan 08
Location: Newcastle upon Tyne
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Running vista.
And yeah it connects fine and I've entered the password but after that it pauses for a few seconds and says unidentified network.
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Sam
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Registered: 24th Dec 99
Location: West Midlands
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Sometimes rebooting the router (or turning it off/on again) fixes this problem, I had this the other day actually at a customer's premises.
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willay
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Can you check the IP settings? is her laptop set to get an IP address automatically or is it manually configured? does she use said laptop at work or another location too?
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Mieran
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Registered: 28th Jan 08
Location: Newcastle upon Tyne
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I don't know how to check that
And she only uses it at home
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Brett
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Registered: 16th Dec 02
Location: Manchester
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I'm guessing talktalk sent you their little white wireless N EchoLife router? Good connection speeds with the N, but the router itself is utter dog shit and has problem. Can't even port forward properly for one 
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willay
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quote:
Originally posted by Mieran
I don't know how to check that
And she only uses it at home
http://answers.vt.edu/kb/entry/3345
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Sam
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Location: West Midlands
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quote:
Originally posted by Brett
I'm guessing talktalk sent you their little white wireless N EchoLife router? Good connection speeds with the N, but the router itself is utter dog shit and has problem. Can't even port forward properly for one
Funny you should mention that, I recently installed a Netgear router for a company that had TalkTalk's rebranded Thomson router (wireless G though not N) and their old TT router couldn't forward ports either!
[Edited on 16-12-2011 by Sam]
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Brett
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Location: Manchester
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It's annoying as fuck tbh. Stops me being able to do things with my machine at home. Been looking at new ones recently.
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Sam
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Registered: 24th Dec 99
Location: West Midlands
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I've got a spare Netgear DGN1000 you can have for cheap if you're interested?
Port forwarding works on that, especially when using software that connects to special shops... 
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Mieran
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Registered: 28th Jan 08
Location: Newcastle upon Tyne
User status: Offline
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quote:
Originally posted by willay
quote:
Originally posted by Mieran
I don't know how to check that
And she only uses it at home
http://answers.vt.edu/kb/entry/3345
Just checked and the laptop already had all the boxes ticked already.
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Brett
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Registered: 16th Dec 02
Location: Manchester
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quote:
Originally posted by Sam
I've got a spare Netgear DGN1000 you can have for cheap if you're interested?
Port forwarding works on that, especially when using software that connects to special shops...
Is that N tho? Couldn't live without N now.
The current one is fine at auto forwarding for torrents, xbox, etc. I get cracking speeds. It's just trying to forward for my proxy and remote desktop etc won't work for shit. Obviously I can use logmein, but the proxy server is the main one I wanted back in my life.
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willay
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So its set up for DHCP yeah? OK.
How about rebooting the router?
Does your mums laptop ever work on the new router?
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Mieran
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Registered: 28th Jan 08
Location: Newcastle upon Tyne
User status: Offline
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I've tried rebooting but still not working and it worked fine with the netgear all I had to do was input the password
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Mieran
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Registered: 28th Jan 08
Location: Newcastle upon Tyne
User status: Offline
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Just noticed that on my laptop in network connections it says "TalkTalk-AED338" but on my mum's it says "Atheros AR5007EG"
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willay
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is it connected to a different AP? 
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willay
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AR5007EG is the Wireless adapter in your mums laptop I think.
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willay
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Mieran,
Has the Anti Virus on your mums machine recently expired?
And can you change the settings for the 'unidentified network' ? to say its a secure home network?
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Mieran
Member
Registered: 28th Jan 08
Location: Newcastle upon Tyne
User status: Offline
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Anti virus hasn't expired and how do I change the settings to make it secure home network?
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willay
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Registered: 10th Nov 02
Location: Roydon, Essex
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This nerd might help?
http://www.youtube.com/watch?v=Y_38AoVtj50
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Mieran
Member
Registered: 28th Jan 08
Location: Newcastle upon Tyne
User status: Offline
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I've already seen that vid and tried what he said and doesn't work.
I now officially give up.
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willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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go buy a new laptop.
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Mieran
Member
Registered: 28th Jan 08
Location: Newcastle upon Tyne
User status: Offline
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Just put the netgear back on, not as fast but at least it works
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote:
Originally posted by Brett
quote:
Originally posted by Sam
I've got a spare Netgear DGN1000 you can have for cheap if you're interested?
Port forwarding works on that, especially when using software that connects to special shops...
Is that N tho? Couldn't live without N now.
The current one is fine at auto forwarding for torrents, xbox, etc. I get cracking speeds. It's just trying to forward for my proxy and remote desktop etc won't work for shit. Obviously I can use logmein, but the proxy server is the main one I wanted back in my life.
Yeah it's N @ 150Mbps.
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