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Member

Registered: 10th Sep 03
User status: Offline

13th Sep 12 at 13:25

Strange question, don't quite know how I've ened up trying to solve this one as I don't do this sort of work. But, I've setup someone with a Google Apps account and they want to use Outlook. It's added the Outlook folder seperately to their main inbox - this seems like a normal thing for a mail client to do right? Anyway, apparently all the emails are meant to end up in that one Inbox at the top and not the second GMail one. Does anyone know how to fix this? I don't use Outlook so don't even know if I've worded this question right.

Thanks

nathy_87

Member

Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline

13th Sep 12 at 13:57

So all new e-mails need to be going into "inbox 1" and not "inbox 2"?

Create a rule for all new emails to go to "inbox 1" ?

pow

Premium Member

Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline

13th Sep 12 at 14:05

Nathy

Looks like 2007, Tools, Accounts (Or account options, I can't remember) and change the delivery location of the gmail account emails.

You change it somewhere in the 'change' boxes.

Bit at the bottom here shows delivery location

Dom

Member

Registered: 13th Sep 03
User status: Offline

13th Sep 12 at 14:10

Alternatively use Google Sync

Member

Registered: 10th Sep 03
User status: Offline

13th Sep 12 at 14:12

Thanks for the tip pow. Will that work if the accounts are using different technologies? I read on someone's website that you couldn't combine a POP and IMAP account together. GMail is IMAP, but I've no idea what else he's running.

Would be helpful if I had Outlook on Windows to test this all with too

:fanboy:

pow

Premium Member

Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline

13th Sep 12 at 17:21

Yeah, you can have multiple accounts delivering to the same data file, or one account delivering to one data file. Doesn't matter if it's POP IMAP or Exchange

John

Member

Registered: 30th Jun 03
User status: Offline

13th Sep 12 at 17:23