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Author People who are returned 360's to MS
Neil
Member

Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
26th Jan 07 at 13:10   View User's Profile U2U Member Reply With Quote

Put my 360 on for the first time in ages this morning, was on for 2 minutes and just cut out. Then the lovely red lights.

Was planning on joining the lovely lads playing COD3 later

Luckily within my year warrenty (finishes in april). Now has anyone returned to MS before? I'm sure i've seen people on here who had to send the hard drive back and were told they'd probably lose everything. But, they have told me to just return the console itself. No wires, nothing AND remove the harddrive before I return it.

New 360 for me

[Edited on 26-01-2007 by NeilM]
Jamie Walby
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Registered: 15th Nov 04
User status: Offline
26th Jan 07 at 13:15   View User's Profile U2U Member Reply With Quote

Where did you buy it from?
Nath
Member

Registered: 3rd Apr 02
Location: MK
User status: Offline
26th Jan 07 at 13:17   View User's Profile U2U Member Reply With Quote

I was going to send mine to MS but Argos said they'd swap it for a new one, so naturally I just did that.

[Edited on 26-01-2007 by Nath]
Neil
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Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
26th Jan 07 at 13:20   View User's Profile U2U Member Reply With Quote

Play.com. Rang them and said because it was after 35 days, I'd have to use the MS warrenty/
Jamie Walby
Member

Registered: 15th Nov 04
User status: Offline
26th Jan 07 at 13:29   View User's Profile U2U Member Reply With Quote

oh I see. This is why I dont buy electronic items over ther web.
--Dave--
Banned

Registered: 17th Feb 04
Location: Essssseeeeex Drives: Black Supra TT
User status: Offline
26th Jan 07 at 13:45   View User's Profile U2U Member Reply With Quote

I'm fcuked if mine goes
topshot_2k
Banned

Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
26th Jan 07 at 13:49   View User's Profile U2U Member Reply With Quote

just buy a core for £180. i got mine in gamestation in oct
All Torque
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Registered: 17th Nov 05
Location: Milton Keynes Drives: Ford Focus TDCi
User status: Offline
26th Jan 07 at 13:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by --Dave--
I'm fcuked if mine goes


Why is?
Jamie Walby
Member

Registered: 15th Nov 04
User status: Offline
26th Jan 07 at 13:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by All Torque
quote:
Originally posted by --Dave--
I'm fcuked if mine goes


Why is?


Hes well out of warrenty period. Do what Coley did and just buy another one
--Dave--
Banned

Registered: 17th Feb 04
Location: Essssseeeeex Drives: Black Supra TT
User status: Offline
26th Jan 07 at 13:57   View User's Profile U2U Member Reply With Quote

Had mine since it was released. Fingers crossed nothing goes wrong.
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
26th Jan 07 at 14:05   View Garage View User's Profile U2U Member Reply With Quote

i bought mine from tescos, instant swap
fiestakidda
Member

Registered: 23rd Oct 02
Location: Darlington (Come On Boro)
User status: Offline
26th Jan 07 at 14:19   View User's Profile U2U Member Reply With Quote

Sent mine back to MS, sent it as i received it fully boxed etc all leads and HD.

They sent me a whole new system back without the original box. Came in a cardboard box fitted to the size of the console with seperate compartments for the wires.

Good service shocking at sending stuff back
Neil
Member

Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
26th Jan 07 at 14:44   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by topshot_2k
just buy a core for £180. i got mine in gamestation in oct


Why?

MS are going to replace it for free.
Neil
Member

Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
26th Jan 07 at 14:45   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by fiestakidda
Sent mine back to MS, sent it as i received it fully boxed etc all leads and HD.

They sent me a whole new system back without the original box. Came in a cardboard box fitted to the size of the console with seperate compartments for the wires.

Good service shocking at sending stuff back


I was told NOT to send it in the original box, as I wouldn't get it back. Also told not to send any of my leads, controllers or even the hdd.
Nath
Member

Registered: 3rd Apr 02
Location: MK
User status: Offline
26th Jan 07 at 14:47   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by NeilM
quote:
Originally posted by fiestakidda
Sent mine back to MS, sent it as i received it fully boxed etc all leads and HD.

They sent me a whole new system back without the original box. Came in a cardboard box fitted to the size of the console with seperate compartments for the wires.

Good service shocking at sending stuff back


I was told NOT to send it in the original box, as I wouldn't get it back. Also told not to send any of my leads, controllers or even the hdd.


As was I.

Whic reminds me, I should really phone MS and let them know i'm no longer sending them my 360
Neil
Member

Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
26th Jan 07 at 14:49   View User's Profile U2U Member Reply With Quote

aww, I bet theres a guy sat there waiting for your 360, wondering where it is and why he has no work to do I do hope its not causing him too much concern.

[Edited on 26-01-2007 by NeilM]
Nath
Member

Registered: 3rd Apr 02
Location: MK
User status: Offline
26th Jan 07 at 14:51   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by NeilM
aww, I bet theres a guy sat there waiting for your 360, wondering where it is and why he has no work to do I do hope its not causing him too much concern.

[Edited on 26-01-2007 by NeilM]


Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
26th Jan 07 at 15:26   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by fiestakidda
Sent mine back to MS, sent it as i received it fully boxed etc all leads and HD.

They sent me a whole new system back without the original box. Came in a cardboard box fitted to the size of the console with seperate compartments for the wires.

Good service shocking at sending stuff back

Compaq did the same to me when I sent a laptop back to them once. Came back in a dodgy box.
ChrisBoom
Member

Registered: 6th Dec 06
Location: Highland
User status: Offline
26th Jan 07 at 17:07   View User's Profile U2U Member Reply With Quote

My 360 has been pretty reliable, barely ever crashes on me, had it since october **Touch Wood**

Got it for £100 too, ebuyer fucked up a refund for something else, ended up getting 3 refunds, so i got the 360
Neil
Member

Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
26th Jan 07 at 22:18   View User's Profile U2U Member Reply With Quote

I'd had mine since April 18th with no problems whatsoever. :\ Just thankful it decided to fuck up within the warentee. lol.
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
27th Jan 07 at 00:07   View Garage View User's Profile U2U Member Reply With Quote

if it fucks up due to a manufacturers fault then it must be replaced upto 5 years, warranty or no warranty
Ren
Member

Registered: 16th Oct 04
User status: Offline
27th Jan 07 at 03:51   View User's Profile U2U Member Reply With Quote

You don't get a new 360 back either. You get a refurbished one, which basically means it was someone else's broken xbox till MS fixed it. So when you send your xbox in, instead of putting it on a waiting list to fix, they send you one thats already been fixed. Then when your original console has been fixed (some 3 months later) that is sent to whoever else needs an xbox console.

Some people claim sending in premium systems (with the silver plate) and getting back core systems (without the plate). Other people have systems sent back to them that are actually older then the system they sent to Microsoft. Nothing you can do about it though im afraid.

 
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