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Author Sky multi room help
Joe
Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
8th Jun 11 at 16:49   View User's Profile U2U Member Reply With Quote

I have multi-room in my bedroom, its never been plugged in to the phone line because there isn't a phone socket near it. It's all been fine but not Sky are sending letters saying it has to be plugged in or they will start charging a full subscription for the multi-room (£40+ instead of just £10)

But its a pain to plug it in, the nearest phone socket is in my mum and dads room so would have to pull the carpets up from my room, accross the landing then into mum and dads room...

Any way of avoiding this as it would be a massive pain to do.
Ant B
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Registered: 4th Jan 09
Location: Woodford Halse, Northamptonshire
User status: Offline
8th Jun 11 at 17:26   View User's Profile U2U Member Reply With Quote

when mine was set up in my room he said i just needed to plug it in to a phone line to activate the new viewing card,after that i could unplug it and it been fine like that for about 6 months.and i pay an extra £10
Russ
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Registered: 14th Mar 04
Location: Armchair
User status: Offline
8th Jun 11 at 17:41   View User's Profile U2U Member Reply With Quote

Ring them mate it's bollocks. Do they provide your phone? Do you ever use box office? If not unplug them as it's not needed and tell them you've no longer got a land line
Toby
Premium Member

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Registered: 29th Nov 05
User status: Offline
8th Jun 11 at 17:48   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Russ
Ring them mate it's bollocks.


I never ever had Mont plugged in the installer (who I knew through a froend) said he opulent be bothered as we wouldn't watch box office as its a chew

[Edited on 08-06-2011 by Toby]
Joe
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Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
8th Jun 11 at 18:00   View User's Profile U2U Member Reply With Quote

Nope, used box office downstairs now and again but not in my room. No phone line with them either.
Dave
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Registered: 26th Feb 01
Location: Lancs
User status: Offline
8th Jun 11 at 18:05   View User's Profile U2U Member Reply With Quote

I think it's part of the terms that both boxes are connected to a phone line for the first 12 months. I had the same letters and had to run a temp phone line. Now neither boxes are connected and they don't seem to care. Pretty sure you can get a gadget that turns a normal electrical outlet into a phone line, think Maplins do them.
Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
8th Jun 11 at 18:33   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Toby
quote:
Originally posted by Russ
Ring them mate it's bollocks.


I never ever had Mont plugged in the installer (who I knew through a froend) said he opulent be bothered as we wouldn't watch box office as its a chew

[Edited on 08-06-2011 by Toby]


Gotta love iPhone auto-correct -: Mont, opulent, chew
John
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Registered: 30th Jun 03
User status: Offline
8th Jun 11 at 20:52   View User's Profile U2U Member Reply With Quote

Same happened to me after about 3 years.

I started by plugging it in to let it check in then I got bored of the letters and ran a phone line to it.
ash_corsa
Member

Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
8th Jun 11 at 21:25   View User's Profile U2U Member Reply With Quote

You can get wireless phone points.

Maplin Sell Them
Gary
Premium Member

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Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
8th Jun 11 at 21:47   View Garage View User's Profile U2U Member Reply With Quote

Tell them to shite.

Tell them you you don't have a landline socket close to the box and if they want to check the box is in your house then send someone round.

They only do it so you can't get multiroom and use the card somewhere else.
Toby
Premium Member

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Registered: 29th Nov 05
User status: Offline
8th Jun 11 at 21:58   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Cavey
quote:
Originally posted by Toby
quote:
Originally posted by Russ
Ring them mate it's bollocks.


I never ever had Mont plugged in the installer (who I knew through a froend) said he opulent be bothered as we wouldn't watch box office as its a chew

[Edited on 08-06-2011 by Toby]


Gotta love iPhone auto-correct -: Mont, opulent, chew

Lol did it once wasn't going to do it again - mine, friend, couldn't, pain
danny_dub
Member

Registered: 12th Dec 09
Location: Fareham, Hampshire
User status: Offline
9th Jun 11 at 22:23   View User's Profile U2U Member Reply With Quote

had my sky+ installed by a mate in my room. Never had a letter from sky
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
10th Jun 11 at 09:21   View Garage View User's Profile U2U Member Reply With Quote

It's in the contract so has to be done. Stops people jsut paying for multiroom then using the card at another address. Think you'll just have to live with it, as our letters didn't stop coming lol I think after a certain period on the normal main box you can drop the phone line but as long as you have multiroom then it must be plugged in all the time. Could always get a wireless phone jack telephone extension to save you running wires and ripping up carpets.
Dave
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Registered: 26th Feb 01
Location: Lancs
User status: Offline
10th Jun 11 at 10:42   View User's Profile U2U Member Reply With Quote

My second box isn't connected anymore and hasn't been for some time, I think it's only the 1st 12months it has to be hooked up. We got the letters too and one month they did bill us for two separate subs but they refunded that after I hooked the second box up.
WATSON
Member

Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
11th Jun 11 at 12:53   View User's Profile U2U Member Reply With Quote

Never had to plug a box in apart from when they first come out to install, its ALOT of bollocks! tell them to fook off!
John
Member

Registered: 30th Jun 03
User status: Offline
11th Jun 11 at 13:35   View User's Profile U2U Member Reply With Quote

It's bollocks unless they chase you for it.

If they don't chase you there's no reason to plug it in though.
Andrew
Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
14th Jun 11 at 21:15   View User's Profile U2U Member Reply With Quote

When Sky installed mine at my old place they run an extension to the other room. Get in touch and tell them to come and sort it maybe. Looks messy having wires everywhere though.

I was looking for Home Plugs that moved the phone line a while back but couldn't see anything. Would be a nice solution for you that with no wires. If you find anything i'd be intrested to know!
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
14th Jun 11 at 23:15   View Garage View User's Profile U2U Member Reply With Quote

http://www.maplin.co.uk/dect-wireless-phone-line-extender-97658
Andrew
Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
15th Jun 11 at 12:57   View User's Profile U2U Member Reply With Quote

Sorted imo. Well done Loaf
Gary
Premium Member

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Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
15th Jun 11 at 19:31   View Garage View User's Profile U2U Member Reply With Quote

Don't see why they are like this. I don't even jar a landline but have sky. Never caused me any problems
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
16th Jun 11 at 12:54   View Garage View User's Profile U2U Member Reply With Quote

My multiroom box was installed without being plugged into a phone line and the guy wasn't bothered. Never had it plugged in since (over a year ago) and every so often it comes up with a message on the TV Guide saying about plugging it in but we've never had a letter.

Don't know if it makes a difference that we upgraded to HD downstairs so we had our old Sky+ box moved to my room.


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