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Author iTunes problems
Tom B
Member

Registered: 23rd May 05
Location: West Midlands
User status: Offline
30th Nov 12 at 10:12   View User's Profile U2U Member Reply With Quote

When I bought my new iPhone I backed up the old one then transferred all purchases to the new phone. It's taken me until now (3months) to realise I have a few albums missing that I bought from iTunes. I have followed to steps to re download purchases and also checked all my old emails. I've emailed iTunes and got a reply saying they can't see the purchases. But I definatly paid and bought these albums? Anyone had similar problems?
willay
Moderator
Organiser: South East, National Events
Premium Member


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Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
30th Nov 12 at 17:04   View Garage View User's Profile U2U Member Reply With Quote

Do you not get an email to say you have purchased certain things?
willay
Moderator
Organiser: South East, National Events
Premium Member


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Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
30th Nov 12 at 17:05   View Garage View User's Profile U2U Member Reply With Quote

Or if you can get a complete audit of your purchases off itunes you could compare it to your debit/credit card?
Tom B
Member

Registered: 23rd May 05
Location: West Midlands
User status: Offline
30th Nov 12 at 20:18   View User's Profile U2U Member Reply With Quote

I searched iTunes on my hotmail and went through them 1 by 1 I couldn't find the purchases it seems weird makin me feel like I'm going mad tbh lol but I know of at least 4 albums that are missing

 
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