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Author Laptop won't boot - can't get to BIOS
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
5th Nov 14 at 19:59   View User's Profile U2U Member Reply With Quote

I'm trying to help a friend out with their laptop. They contacted and said their laptop won't boot up but does start up, so I thought a chkdsk might sort the issue.

However I got my hands on it tonight and it powers on for about 5 seconds, then dies. It shows nothing on the screen and there isn't even power on long enough to open the DVD tray.

The fan does spin up, so not sure it is that. Any other ideas? You literally power on and it stays on for 5 seconds tops, then dies. Shows nothing on the screen.

I've taken the battery out and am going to leave it for ages to see if that helps reset it, but other than that no ideas really?!
Rob E
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Registered: 1st Jan 06
Location: Madeley, Stafford....I want to live back in Wales!
User status: Offline
5th Nov 14 at 21:09   View User's Profile U2U Member Reply With Quote

I'd be tempted to take the cover off and check the fan exhaust isn't clogged with dust. Also try replacing the little cell battery on the mother board.
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
5th Nov 14 at 21:37   View User's Profile U2U Member Reply With Quote

I just tried takjng the back off. Took every scrw out and there didn't seem to be any movement. Plus the back is moulded, as if you have to take the keyboard off.

Only managed to get two little covers off to expose the HDD and ram.

Model is Compaq Presario CQ57
John
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Registered: 30th Jun 03
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5th Nov 14 at 21:47   View User's Profile U2U Member Reply With Quote

Ram out and see of it does anything different, if it doesn't, it'll be motherboard.
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
5th Nov 14 at 22:08   View User's Profile U2U Member Reply With Quote

Oddly, i put it back together and left it. Kept going through boot sequence, then i saw something on the screen. Kept hitting escape and F11, got it back to Windows.

Bloody weird. Seems stable enough but going run a chkdsk.
pow
Premium Member

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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
6th Nov 14 at 14:51   View Garage View User's Profile U2U Member Reply With Quote

I once tore a laptop to pieces because the bloody thing was doing the same, swapped everything out, still the same. Plugged a different power cable in by accident and the bloody thing stayed on! New charger and it was right as rain!
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
6th Nov 14 at 18:02   View User's Profile U2U Member Reply With Quote

The very strange thing is, I've just tried turning the laptop on (I did Shut Down last night) and it is doing the same thing again.

Battery is charged as per what Windows was telling me last night once I managed to get it booted and logged in. Does the same thing on battery or power, so don't think it is that.

Trying RAM removal and battery out again for a bit to see if I can get logged in to at least grab pictures and stuff needed.
Richie
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Registered: 3rd Dec 02
Location: Newport, Wales
User status: Offline
8th Nov 14 at 16:06   View User's Profile U2U Member Reply With Quote

Sounds like mobo needs reflowing / reballing. Common as shit fault on laptops - and looking on google for that model it's prone to the same behaviour

[Edited on 08-11-2014 by Richie]
deano87
Member

Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
8th Nov 14 at 19:36   View User's Profile U2U Member Reply With Quote

Hmmm ok, in English?

Resorted to taking the HDD out, grabbing everything off it required (only really pictures from a phone back-up) and then plugging the HDD back in.

Still not working, but got stuff off.

 
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