Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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My mobo has a on board 5.1
But I bought a 7.1 audigy to compliment my 7.1 creative system...
But it doesnt work, I dont want to un install my old card as I dont have the drivers for it, plus im not sure what id neeed to un intsall?
any ideas?
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ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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did you disable the onboard soundcard in the bios menu before installing the new card?
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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is that what Im supposed to do?
how would I do that now?
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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u dont need to afaik. my creative soundcard just installs using the provided disc and it uses it straight away. not being funny but you have plugged your speaker jacks into the card and not the motherboard havent you?
On another note you need to uninstall your old drivers first, should be in Add/Remove as they may be conflicting. Come back and tell us what you have tried if it still isnt wokring
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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ive plugged them into the card and it dont work..but the mobo does
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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ok do this -
Take the new card out
Unplug the speakers from everything
Boot into Windows and uninstall everything related to creative soundcards
Restart and then turn off again
Put your card back in but dont plug the speakers in
Boot into Windows and go to Control Panel - System - Hardware - Device Manager and see if it recognises it as being installed
If it does, put your install disc in and install the software
Turn off and plug speakers in and give it a go
If it doesnt find the card a couple of steps up then either the PCI card slot is fooked or the card is fooked....
Send some feedback
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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tried everything, uninstalling re installing, removing, changing slot etc
just wont work 
have to stick to 5.1 i suppose
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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maybe the card is fried then? usually creative stuff works first time
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johnhara1
Member
Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
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quote:
Originally posted by Jas
My mobo has a on board 5.1
But I bought a 7.1 audigy to compliment my 7.1 creative system...
But it doesnt work, I dont want to un install my old card as I dont have the drivers for it, plus im not sure what id neeed to un intsall?
any ideas?
What do you mean you dont want to uninstall your old card, its onboard you can just disable it in the bios.
If your card isnt working after installing it, you have used the cd and installed the drivers for it right? Right click on "My Computer" go to "Manage" go to "Device Manager" any audio devices got a yellow "!" next to them?
Also if you still have the onboard enabled have you tried plugging the speakers back into there even with your new card installed? If that works you need to go to "Control Panel" then "Sound & Audio Devices" then click on the "Audio Tab" and change sound device from onboard to your new card.
Sorted!
John
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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disable the onboard one 
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Richie
Member
Registered: 3rd Dec 02
Location: Newport, Wales
User status: Offline
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Just change the mixer devices.
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ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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go into the bios and disable the onboard soundcard like i said at the start.
windows is still using the onboard soundcard even though you have a pci one.
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Richie
Member
Registered: 3rd Dec 02
Location: Newport, Wales
User status: Offline
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Yup but because it sounds like he is a scaredy cat i dont think we should let him into the BIOS 
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Theres settings in the BIOS even I wont mess with 
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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I understand the disabling etc in BIOS
But its not picking up the card full stop.. and It tells me there not one locatable when I try install the card
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johnhara1
Member
Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
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/\ put up a link to the new card spec please.
What OS you on? XP or Vista?
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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http://www.creative.com/products/product.asp?category=1&subcategory=205&product=14257
Im on xp mate sp2
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drax
Member
Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
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Dont install the card in the pci slot near the graphics card, use one further away.. Some graphics cards cause problems with the first PCI port when using creative soundcards,
Make sure the onboard is diabled in the bios.
Check to see if your new soundcard requires additional power supply input.
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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quote:
Originally posted by dannymccann
maybe the card is fried then? usually creative stuff works first time
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drax
Member
Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
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My first creative sound card was fucked and wouldnt boot past windows loading screen. And when it did it wouldnt detect it.
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johnhara1
Member
Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
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Do what drax said and move it to a different PCI slot, it may also be that you have some fluf or dust in the PCI slot if its not being detected.
Failing that it sound slike it maybe time to send it back for a repalcement\refund. DO you have another card you can try to see if its detected?
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johnhara1
Member
Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
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quote:
Originally posted by drax
Check to see if your new soundcard requires additional power supply input.
It doesnt, thats why i asked him to post the spec up 
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